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Search Results - ShipRush Support Forums
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  1. Replies
    2
    Views
    870

    Re: End of Day Unable to Process

    I will need to check with someone here tomorrow as I cannot access the main file server from my desktop. That is definitely the 1st thing I would try if I could. Thanks for your prompt response & I...
  2. Replies
    2
    Views
    870

    End of Day Unable to Process

    We have been consistently getting this error:

    Unable to process "end of day". The ShipRush service is not running. The ShipRush service is on the PC "\\senix-sql-01\...". Please reboot that PC and...
  3. Replies
    2
    Views
    1,005

    Re: ShipRush UPS Pro SLOW to load

    Thanks for your quick response - I'll share this with my IT person. We are installing a new server next week & that means reinstalling SR on the new server & the workstations. Seems we may need...
  4. Replies
    2
    Views
    1,005

    ShipRush UPS Pro SLOW to load

    Sometime in the past week, my ShipRush UPS Pro program became very very slow to load - up to a minute or more where it used to be fairly instant.

    The main ShipRush database & service is on a file...
  5. Replies
    4
    Views
    1,215

    Re: Label Print Problem: Failed Log File Open

    I'll try your advice to see if anything changes but I'm believing it is an OS problem. Thanks for the advice. I'll let you know if it helps at all....
  6. Replies
    4
    Views
    1,215

    Re: Label Print Problem: Failed Log File Open

    Of course, several times..... This has been going on for about 2 weeks now. I'm starting to think it's some kind of Windows 7 OS error as we are also having problems with our other Zebra printers...
  7. Replies
    4
    Views
    1,215

    Label Print Problem: Failed Log File Open

    We have one workstation running Windows 7 & are having a problem printing labels from either ShipRush UPS v.9.5.0.48348 for FedEx. The shipments appear to process as we can use "reprint label" from...
  8. Replies
    7
    Views
    1,781

    Re: Custom Message on Clipboard

    I finally got it to work! What I ended up doing was unchecking the box that says "custom formatting" & changed it to "only tracking number" and lo & behold it pasted onto my pk slip with the custom...
  9. Replies
    7
    Views
    1,781

    Re: Custom Message on Clipboard

    I have done the update to ShipRush v9.5 & am having the same problem. Nothing is on the clipboard so nothing shows up to paste into my packing slip. When I do choose "copy to clipboard", I still...
  10. Replies
    7
    Views
    1,781

    Re: Custom Message on Clipboard

    Sorry - but I just tested it the way you said & "nothing copies at all" that way. Until today, It worked for me to choose "copy to clipboard" & it would paste only the custom information I had...
  11. Replies
    7
    Views
    1,781

    Custom Message on Clipboard

    I just recently upgraded to V9.0 ShipRush for UPS & FedEx. I have a custom message in my clipboard that I have always used for putting the ship method & tracking number onto my packing slips. It...
  12. Re: Manifest auto-forward failed Socket Error#10061

    Thanks - you've answered my question about what it is used for & at this time, I don't need that feature....

    I really appreciated your prompt responses - you make my day in a tekky sort of way!!
  13. Re: Manifest auto-forward failed Socket Error#10061

    Thanks - I've unchecked the FTP box & will see what happens. I'd still like to know what it means & when it may be used & why???
  14. Re: Manifest auto-forward failed Socket Error#10061

    The only item checked in the "close shipping day" screen is FTP Upload. I did not purposely check it so it must have been a default. What happens if I uncheck that box? I've attached a screen...
  15. Manifest auto-forward failed Socket Error#10061

    When I run an EOD in ShipRush V9 I get this msg daily:

    Upload complete and paperwork printed. Manifest auto-forward failed: Socket Error # 10061 Connection refused.

    I am using UPS PRO with...
  16. Replies
    3
    Views
    2,134

    Re: UPS rates in v6 instead of v7

    Hi - is this still true for ShipRush v9 pulling rates from the V6 folder??? I got this strange message in my V9 ShipRush after installing today: Unable to check/process UPS mail: "c:\program...
  17. Replies
    2
    Views
    1,560

    Re: UPS Residential Delivery

    Thanks for the suggestion for the interim until V9 comes out. I'm waiting with bated breath!
  18. Replies
    2
    Views
    1,560

    UPS Residential Delivery

    I did a search on this but couldn't find an answer. I'd like to know if there is a way to confirm that a package was shipped "residential delivery". Is there or should there be an indication on...
  19. Re: Electronic Trade Documents for International Shipments

    Thanks for the info - how are we notified when the new release is available?
  20. Electronic Trade Documents for International Shipments

    Can you please tell me if FedEx ShipRush can handle submitting electronic trade documents for international shipments as I currently do thru the FedEx Web Site? Looks like FedEx is forcing us to...
  21. Re: Not pulling shipping address from Sales Order

    Hi - I checked the ShipRush settings & it is in Hybrid Mode.

    Adcon - I opened ShipRush UPS & performed a UPS Gnd shipment - once again the address scrambled from what was in QBs.

    RobotShop...
  22. Re: Not pulling shipping address from Sales Order

    I am having a similar problem. I do have QB Enterprise 11.0 & the latest ShipRush V.8. I did remove the integrated app, restarted ShipRush & added it back. Here's an example I am currently...
  23. Info not printing on Doc Tab in Ship Rush Pro 8.0

    B4 upgrading to 8.0, we were able to print the shipment details on the doc tab of our shipping labels. I can't get that info to print anymore. Can anyone please tell me what may be missing that...
  24. Replies
    12
    Views
    2,946

    Re: UPS end of day on label printer

    Looks like I just updated to ShipRush version : 7.0.0.32553 which is the one that your link brought me to. Please tell me how I get to the 7.0.0.32760 release??
  25. Replies
    12
    Views
    2,946

    Re: UPS end of day on label printer

    I just did the udate to ShipRush that you gave with the link in your last message. It still isn't working! The EOD barcode prints on the label printer so faint that the driver can't scan it.... ...
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