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Search Results - ShipRush Support Forums
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  1. Replies
    9
    Views
    2,082

    Re: Problems this morning

    Still happening today, both with desktop and Shiprush web. Even just getting here to the forum took some work.
  2. Re: All international shipments now print as CP72?

    6 months later and still no resolution?!?!?
  3. Re: First Class changes on 9/3/17, what does that mean?

    Ok, thanks. Just making sure we weren't going to lose pricing on that weight range, as it keeps customers happy on smaller orders.
  4. First Class changes on 9/3/17, what does that mean?

    We are having problems with our Volusion stores not calculating live USPS First Class Package rates correctly over 13oz. This started over the holiday weekend some time.

    Volusion says it's a new...
  5. Re: Problems with ebay orders with multiple items

    I realize you folks are trying to get everyone to switch over to ShipRush Web, but until it's as FAST and SMOOTH (and intuitive) as the order manager UI, you're not going to sell me on it. IMHO it...
  6. Re: Problems with ebay orders with multiple items

    While a different problem, we're having an issue with multiple eBay orders as well. Using order manager if a buyer buys multiple items in the eBay cart, it is automatically processed as a single...
  7. Replies
    3
    Views
    1,121

    Re: Address Validation Setting

    This happens even with validation turned off:
    2247

    I was able to print the label through eBay (which also uses PB) without any problem. I realize that the address failing validation is on USPS,...
  8. Re: All international shipments now print as CP72?

    This is still a problem. Please return the functionality to select CN22/CP72 per shipment.
  9. Replies
    3
    Views
    1,209

    Re: fedex servers down

    I figured it was due to the new licensing requirements, but was finally able to ship.
  10. Replies
    3
    Views
    1,121

    Address Validation Setting

    Using ShipRush Order Manager, even with address validation turned off, it still refuses to ship a shipment with an address that won't validate in USPS (even though it's a perfectly valid address).
    ...
  11. Odd changes between yesterday and today...

    So yesterday everything was working "normally" with easypost; today everything is weird with Pitney Bowes...
    2219
    I think it's great that ShipRush can (apparently) now use different postal...
  12. Re: All international shipments now print as CP72?

    Anything on this yet?

    This is really getting annoying. There's no reason a 2lb $29 item going from the US to Canada needs a CP72.
  13. Re: All international shipments now print as CP72?

    Any update? This is really getting annoying for small items.
  14. All international shipments now print as CP72?

    Within the past week or two I've noticed that every single international shipment prints as a CP72, with no option to select which form to use in the "Export Documents" pop-up. Even inexpensive...
  15. Re: Printing labels without postage internationally

    This does raise the question of "stealth" postage on international shipments.

    I'm pretty sure that prior to the switch to easy post that on both Endicia and Stamps.com before that the price didn't...
  16. Re: CP72 Thailand is not a valid 2-digit country code

    Yes. 11.2.10.302
  17. Replies
    12
    Views
    3,277

    Re: 11.2 SCAN Form

    Any update on case 56544 with the evaluation watermark or progress on consolidating back to a single SCAN form?

    Our route is currently between carriers, so we get a different carrier every couple...
  18. CP72 Thailand is not a valid 2-digit country code

    If I put Thailand as the Country of Origin on a CP72 it fails with the following:

    2158
  19. Re: Fails to ship when email address is not valid

    Just tried it and it worked. Also noticed that the Zip+4 on my return address is correct and no longer -0000 also. Thanks.
  20. Fails to ship when email address is not valid

    Orders with an anonymous or invalid email addresses fail as shown in the screen cap below (the error is also weirdly worded).

    This occurs even though we have all email notifications through...
  21. Replies
    12
    Views
    3,277

    Re: 11.2 SCAN Form

    Ok, that worked, thanks. But the issue with it only printing the international page on days there are at least 1 intl shipment still exists. I looked at my printer logs and it only sent the one...
  22. Replies
    12
    Views
    3,277

    Re: 11.2 SCAN Form

    Only that one form from my printer. And previously on Endicia it only ever printed one combined form.

    This happened the other day as well. Yesterday's shipments were all domestic so it worked...
  23. Replies
    12
    Views
    3,277

    Re: 11.2 SCAN Form

    Another SCAN form problem.

    If there are ANY international shipments in my day, it ONLY counts the international shipments and zero's the remainder:

    2122

    2123
  24. Replies
    3
    Views
    1,057

    Re: Label Customizations?

    The current easypost version of the label puts it where the red circle is with no prefix or anything; where my scribbles are is where I'd like to be able to go back to putting it:

    2121
  25. Replies
    3
    Views
    1,057

    Re: Label Customizations?

    On the Endicia version of ShipRush the reference printed vertically on the right edge of the label:

    2120

    Way back with the Stamps.com version we were able to print it below the bottom line on...
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