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  1. Replies
    2
    Views
    460

    Re: Strange Error on Address Validation

    This is also happening within my.shiprush.com

    It will successfully Rate the address, but will not ship.

    2337

    2338
  2. Replies
    2
    Views
    460

    Strange Error on Address Validation

    Some addresses that get sent to the web api for verification come back as failed with the message "Address lines were modified by Automatic address validation".
    I get that it adjusted the address,...
  3. Replies
    2
    Views
    749

    Re: Shipping to Puerto Rico

    Ok, thank you!
  4. Replies
    2
    Views
    749

    Shipping to Puerto Rico

    We are trying to generate a shipping label via the Web API and getting the error message "Invalid number of products. [128039]".
    We selected UPS 2nd Day Air for the service type. Can you provide...
  5. Replies
    5
    Views
    943

    Re: API Call Limits

    It's typically both. we import addresses from order files and verify the addresses. Then when ready we process those orders for shipping.
  6. Replies
    5
    Views
    943

    Re: API Call Limits

    What is the default limit? We currently watch for the error and wait for it to go away before continuing. Ideally we would like to be able to at least process 1 call per second (60 / minute), with...
  7. Replies
    5
    Views
    943

    API Call Limits

    We've noticed that the Live API has a limit on how many calls can be made per minute (this limit isn't imposed on the Sandbox).
    Is there a way to increase the amount of calls / minute?
    Also is...
  8. Replies
    2
    Views
    739

    Re: Production Printing Test Labels

    This has been resolved. Thank you.
  9. Replies
    2
    Views
    739

    Production Printing Test Labels

    We have switched over to our production token and are trying to print real labels. The orders are getting cancelled automatically and the labels are coming through as test labels. I have verified...
  10. Replies
    2
    Views
    751

    Re: Address Validation via API

    Excellent, thank you for the update!
  11. Replies
    2
    Views
    751

    Address Validation via API

    We intentionally used addresses with the wrong state for testing. These are coming back as successfully validated from the ValidateAddressRequest.
    However, trying to create a ShipRequest returns an...
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