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Search Results - ShipRush Support Forums
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  1. Replies
    1
    Views
    791

    Show Customer Discounts on Packing Slip

    I've just recently switched over to Shopify from Volusion, still using Shiprush, and now that I've got the switch behind me I'm trying to work out all the minor issues. Since the switch I'm no longer...
  2. Replies
    11
    Views
    2,943

    Re: Adding Logo to Packing List

    The Ship From shows up on the Shipping Label, but not on the Packing Slips.
  3. Replies
    11
    Views
    2,943

    Re: Adding Logo to Packing List

    Would there be any way that I could even get a separate Telephone number on the packing slips for each company?
  4. Replies
    11
    Views
    2,943

    Re: Adding Logo to Packing List

    OK. Well, at least I know where the issue is then, I've been trying to figure that out for awhile. Thanks
  5. Replies
    11
    Views
    2,943

    Re: Adding Logo to Packing List

    OK, I kinda figured something out. I can get the Logo to show up if I go to Packing List Settings on my account and upload it there. It looks fine in the Preview pane. But I have 2 stores with...
  6. Replies
    11
    Views
    2,943

    Re: Adding Logo to Packing List

    Is that something that could take a few minutes after uploading? I'll check back with it tomorrow morning.
  7. Replies
    11
    Views
    2,943

    Re: Adding Logo to Packing List

    Hmmm. I switched it to a Black and White logo and it's still not appearing.
  8. Replies
    11
    Views
    2,943

    Adding Logo to Packing List

    Our logos don't show up on our Packing Lists. Is there anything else I need to do besides upload our logo? We're using Packing List 4 right now.
  9. Replies
    3
    Views
    847

    Re: Missing Item on Pack Slip

    After reprinting the slip, the item Was on it. There are 3 items on the packing slip, although 2 of them are Discounts that appear as products on the packing slip. We're using Order Manager
  10. Replies
    3
    Views
    847

    Missing Item on Pack Slip

    I noticed this morning that one of our packing slips was missing one of the products on it. I checked that order in my.shiprush and it did appear there. Is there anything that could have caused that...
  11. Replies
    4
    Views
    1,725

    Re: Anyone Having Problems Recently?

    A few other people on Volusion are having slow admin speeds right now too. But I guess that would be completely unrelated. Our internet connection is working fine, and we did a speed check just as a...
  12. Replies
    4
    Views
    1,725

    Re: Anyone Having Problems Recently?

    I'm still having these problems, and now I'm noticing that this happens to be timing up with the times that my Volusion store is running slow. Is it possible that the communication lag between...
  13. Replies
    4
    Views
    1,725

    Anyone Having Problems Recently?

    I've been having a few problems with Shiprush the last few days. When I hit 'SHIP', it usually prints out the shipping label and packing slip. Yesterday it was skipping the packing slips, and now...
  14. Replies
    4
    Views
    1,310

    Re: Packing List Printing Error

    OK, thanks for the quick reply. Just making sure it wasn't us.
  15. Replies
    4
    Views
    1,310

    Packing List Printing Error

    My labels are printing, but the packing slip isn't printing afterwards. Is there anything I can do to fix this or is it on the My.Shiprush end? I just started getting this error a little bit ago out...
  16. Thread: Order Notes

    by fraby
    Replies
    15
    Views
    4,061

    Re: Order Notes

    I was using Classic - Without Prices. I switched to Packing List Model 4 and it's working fine now. Thanks
  17. Thread: Order Notes

    by fraby
    Replies
    15
    Views
    4,061

    Re: Order Notes

    We're still not seeing the Order Notes on our Packing Slips. Is there a setting I need to change for it to show up?
  18. Thread: Order Notes

    by fraby
    Replies
    15
    Views
    4,061

    Re: Order Notes

    Oh, OK, I see where you're talking about. That checkmark box on an individual shipment. Is there a way to get that to show up on the previous screen so we can see it when we do the Bulk Shipping?
    ...
  19. Thread: Order Notes

    by fraby
    Replies
    15
    Views
    4,061

    Re: Order Notes

    Thanks.

    Another issue we're having that is very similar that you could ask while your talking to them: When orders import into ShipRush there is no way of knowing if it's going to a Business or...
  20. Thread: Order Notes

    by fraby
    Replies
    15
    Views
    4,061

    Re: Order Notes - Volusion

    Have any Volusion users at least found a way to export Order Comments from Volusion or any other way to work around this issue?
  21. Replies
    9
    Views
    1,651

    Re: Discounts Showing On Packing Slip

    Yeah, that's correct.
  22. Replies
    9
    Views
    1,651

    Re: Discounts Showing On Packing Slip

    No. Volusion allows you to add coupons that customers can use by putting in a coupon code at checkout. Or automatic discounts when a shopping cart reaches a certain amount like 5% Off orders over...
  23. Replies
    9
    Views
    1,651

    Re: Discounts Showing On Packing Slip

    OK, just sent it in. Yeah, Volusion has a separate part for discounts and coupons just below the products in the order. Shiprush just imports them all as products in random order.
  24. Replies
    9
    Views
    1,651

    Re: Discounts Showing On Packing Slip

    1702

    I'm using a Laser Printer right now, but just from what I've been reading the last few days it looks like I have more options with customizing the packing slips if I'm using a Thermal Printer...
  25. Replies
    9
    Views
    1,651

    Discounts Showing On Packing Slip

    I'm importing my orders from Volusion. All the coupons and discounts, including Free Shipping, are appearing as Items mixed in with the products on the packing slip. It shows up like this:

    Item #1...
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