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Duplicate tracking is possible in this scenario, as it appears you're using ShipRush UPS Pro. We generate the tracking # internally. To keep this from happening in the future, please refer to this...

Investigating further. Case 76556

Thank you,
SYSOPS

Log into your account at my.shiprush.com and go into settings | ShipRush Discount Postage account | Billing - Postage

This will show you a list of voided shipments and their status

HTH,
SYSOPS

Yes....the ocx file supports all of the carriers we support via the desktop environment. What is the issue or error you get for postal? Do you have ShipRush Discount Postage installed and configured...

We do have different SDK\API options available for direct integration. You may want to have your in-house developer reach out to our Sales Group to discuss those options. Once your own application...

It appears you're using our SQL connection to generate the shipments by scanning the barcodes for the orders. Can you explain how you'd like to print shipping labels\postage directly from your...

Can you launch ShipRush interactively to the system tray without the error? If so....the GUI is licensed properly.

Secondary question: Are you passing a license value in your code? If so, has...

Are you using the desktop version of ShipRush (Order Manager)? If so, that may explain the issue. There's also a setting for this on the account in ShipRush Web, which would also need to be unchecked...

Hmmm...that may be still being controlled by the postal provider we are using to generate those labels, even if you have it turned off.

Please email to support at shiprush dot com with a couple...

You can visit this page, from the folks at Acctivate: http://help.acctivate.com/articles/5398/

They wrote the custom SQL connection to ShipRush and questions about the SQL query etc should be...

Haven't been any known issues or outages to my knowledge.

What type of errors have you been getting?

Thank you,
SYSOPS

Follow up from development:

The story is that Thailand country code was incorrectly listed in carrier specs years ago, so we had to decommission the value of 181. The correct country code to be...

I located this kbase article about this...please review: https://www.zfirm.com/Knowledge_Bases/ShipRush/SRXA-0746.txt

Thank you,
SYSOPS

If you go into ShipRush Web and reprint the shipment.....does the barcode print properly, or does that also contain the Invalid-C in a box?

Thank you,
SYSOPS

Thank you for the update. I've opened Case 76086 for development to review further.

SYSOPS

We are getting closer on being able to provide end to end realtime tracking of package status in our UI. I cannot tell you when this will be live, but it is under active development.

SYSOPS

Nothing available as of yet. It's still on the roadmap for future support.

Thank you,
SYSOPS

We have discussed options with the folks at SixBit. We do offer a different set of APIs that use our web based solution. We cannot tell you if SixBit will move that direction for their new native...

First suggestion would be to upgrade to current, v12. If the issue persists after upgrading, we can chase in the current code.

Thank you,
SYSOPS

Could you provide the Build\Version of ShipRush? Help | About will have that information

Thank you,
SYSOPS

It's still complaining about the qty x weight issue on the servers at FirstMile. Try deleting a line item from the commodities, and re-add

See if that helps

HTH,
SYSOPS

The first item, that has a weight of 2.25lb, has a qty of 2, making just that one line item 4.5lb. That, along with the other items, make the shipment line items weigh more than the indicated...

That particular order shows this issue:

ERROR: Unable apply 'Ship Newgistics Single': Unable to ship: Ship To Address line 2 is too long. Sorry! Please keep it to a length of 35 or less.

HTH,...

I would need an example order number. Looking right now, and I don't see any domestic orders posted.

Thank you,
SYSOPS

Are you controlling your From information in your Post-in function? I ask, because it looks different than the default address you have on your FirstMile account.

If you are, it appears you are...