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    Re: Shiprush custom rates

    Apologies....I do not know what the Multiplier row controls. You could modify the value (set to an extreme value), save, launch ShipRush and see what it does to the rate displayed.

    HTH,
    SYSOPS
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    Re: Shiprush custom rates

    It could be the download on our beta page, and not our regular download yet.

    To answer the questions about the rate files, on the local system:
    You can download a set of rate files from our 2014...
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    Re: Shiprush custom rates

    Are you using ShipRush UPS Pro v12? We have migrated to a hosted rating engine within our servers and a local set of rate tables is no longer being used. Because of that, we do not offer the option...
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    Re: Scanform Unable To Print

    I see your settings are set to bump holidays and Sundays to the next week day. It appears we treated July 3rd as a holiday as well for USPS. They will be on today's SCAN form.

    SYSOPS
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    Re: Commodities Import or upload

    There isn't a way to hook the commodities list with a SQL query.

    With that said....I looked to see if there's a way to do this via our automation rules. I see we don't give the option to pull...
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    Re: Commodities Import or upload

    As these are commodities, you'll only see the option for INTL shipments.

    IN the INTL Goods (Commodities) area, to the right of the option to Add Commodity, is a magnifying glass. Click that, and...
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    Re: Setting up SQL ODBC connection string

    This is the error I'm seeing on this new postback:

    Incorrect syntax near the keyword 'ELSE'.
    Incorrect syntax near '0'.
    Incorrect syntax near '0'.

    HTH,
    SYSOPS
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    Re: Commodities Import or upload

    Go to the Commodity List option along the left
    Create one manually (Add Commodity at the top)
    Once you've created one, now you can go to Options | Export
    Use that file as a basis for creating a...
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    Re: Setting up SQL ODBC connection string

    I just reviewed the SQL you have for your update query. It's the same as the query to get order data. That won't work.
    It would need to be of this type of update query: update dbo.Orders set...
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    Re: API Authorization failure.

    The error indicates you're trying to use the plain USPS option we had available before, but is no longer supported.

    Are you trying to use ShipRush Discount Postage? Possible you have the plain...
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    Re: API Authorization failure.

    Can you clarify how you're using ShipRush? The error above indicates you're trying to create a shipment via the USPS servers directly, which is no longer supported.

    Thank you,
    SYSOPS
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    Re: Scan Based Return Label

    You can create your own sample....

    Clone the shipment you did above
    In the More area is an option to Save ZPK
    Now you have an XML "snapshot" of that shipment, with the fields populated as needed...
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    Re: invalid access license number (250003)

    Couple of questions:

    Is either the company name or contact name being used for this secondary account very long? Or, is the address being used not the one associated to the billing for that...
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    Re: Setting up SQL ODBC connection string

    Please send an email to info at shiprush dot com with your query before, and the resulting change to the query after you hit save (screenshots will work). I will need to ask development why the query...
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    Re: Shiprush Get Odd PHP code Error

    Please refer to this kbase article on that message:

    https://www.zfirm.com/Knowledge_Bases/ShipRush/SRXA-0397.txt

    HTH,
    SYSOPS
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    Re: Setting up SQL ODBC connection string

    You get this when you search? Don't know if it's related to all the phone field filters you have setup in the query. That's the only place I see 10 being called out. I cannot tell what the invalid...
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    Re: Question of serivce type

    The first item in that list is UPS Next Day Air

    SYSOPS
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    Re: Setting up SQL ODBC connection string

    You need to use the search box at the top or have a barcode scanner configured. We will not import orders en masse from a SQL connection. It's based on a search for order function.

    SYSOPS
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    Re: Setting up SQL ODBC connection string

    You will now see a new entry on the left hand side, for your SQL Webstore. Click on that and using either a barcode scanner or the search window upper left, search for the order # you're looking to...
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    Re: Setting up SQL ODBC connection string

    Here's an example:

    Provider=SQLOLEDB;Data Source=serverName;Initial Catalog=databaseName;User ID=MyUserID;Password=MyPassword

    SYSOPS
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    Re: Setting up SQL ODBC connection string

    For my SQL connection, to a MSSQL Server I have running here: (not a MYSQL database....my own SQL connection I have setup in my test environment)
    Server=GP10;Password=pass@word1;User...
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    Re: Question of serivce type

    Can you clarify what ShipRush tool is being used here?

    Thank you,
    SYSOPS
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    Re: Setting up SQL ODBC connection string

    If this is a MS SQL database, the provider should be Provider=MSSQL, if you need to enter that value to begin with (there are variables here)

    For my SQL connection, to a MSSQL Server I have...
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    Re: Setting up SQL ODBC connection string

    What kind of database are you trying to access?

    Can you review the ODBC connection created for the other software for clues as well (what provider is being used, etc)?

    Once we have more...
  25. Re: Two types of error for the intertnational orders

    Case 78859 has been opened regarding this issue. I've added you to case to be notified


    You reported this issue. Case 78860. That case is still open with development

    Thank you,
    SYSOPS
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