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Search Results - ShipRush Support Forums
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  1. Replies
    7
    Views
    131

    Re: Inactive Addresses

    Inactive , can you show us a screen shot that helps us see what you see?

    Have you tried turning off the Address Verification feature in Settings?
  2. Re: ShipRush UPS Pro v12 - SOAP performance issue

    ALSO, I should add, that you can route the SOAP payload directly to the ShipRush cloud API. That can give you great parallelism.

    This may be worth considering.
  3. Re: ShipRush UPS Pro v12 - SOAP performance issue

    The performance topic has a lot of aspects to it.

    The only way to really engage it is with a test/reference system.

    There are a few ways to slice it. One way would be to have a VM with the...
  4. Replies
    7
    Views
    470

    Re: Problem with Quotes in SQL Write-Back

    Updated documentation is also available here: http://www.zfirm.com/Product_Documentation/ShipRush_v12-1_FedEx/

    See the page: ShipRush SQL: Programming Notes
  5. Replies
    7
    Views
    470

    Re: Problem with Quotes in SQL Write-Back

    ZF Case 68811

    Thank you very much for the detailed write up. Your points are understood, and well presented.

    We should, in a day or two (business day or two) have a build that passes the...
  6. Replies
    3
    Views
    328

    Re: UPS Basic Communication Error

    Please see the kb here:

    https://www.zfirm.com/Knowledge_Bases/ShipRush/SRXA-0858.txt
  7. Replies
    2
    Views
    186

    Re: USPS Invalid Service

    It may be helpful to subscribe to the ShipRush status page: https://shiprush.statuspage.io/
  8. Replies
    19
    Views
    1,085

    Re: Unable to Print UPS Labels

    Full steps to resolve this:

    http://www.icontact-archive.com/kmVHOwd5lEgvUyxpf8hZGsdsa472cQjw?w=3
  9. Replies
    6
    Views
    4,054

    Re: Not able to connect to Walmart Store

    To clarify: Everything was working ... and then walmart made a breaking change.

    ShipRush just rolled out an adjustment that accommodates walmart's change, and all looks up and running.
    ...
  10. Replies
    6
    Views
    4,054

    Re: Not able to connect to Walmart Store

    We may have this resolved, and are checking now. Please sit by....
  11. Re: Address check deleting important info in address line

    Yes, as mentioned, we can dig right in, but need to know the carrier and one or more problem addresses.

    If you do not want to post that here, please email to support@shiprush.com , and include a...
  12. Replies
    6
    Views
    2,604

    Re: Can't get Fedex rates with ShipRush web

    The step:

    I would suggest going into settings and delete your FedEx account and add it back in so that we can re-register the account on the FedEx servers.


    Should always work.

    If it does...
  13. Replies
    13
    Views
    4,571

    Re: FedEx Additional Handling Surcharge

    Thanks for asking.

    We are kicking the product team to get a build available.
  14. Thread: Missing Orders

    by SYSOPR
    Replies
    15
    Views
    6,082

    Re: Missing Orders

    What is the web store type that is causing the issue?
  15. Replies
    3
    Views
    1,777

    Re: where is ShipRushDBManager?

    The help file:

    www.zfirm.com/Product_Documentation/ShipRush_v11-0_FedEx/Content/The_ShipRush_Database_Manager.htm

    Says:

    C:\Program Files\Z-Firm LLC\ShipRush v11\ShipRushDBManager.exe

    ...
  16. Replies
    3
    Views
    2,030

    Re: Thermal Label Printing from and RDS host

    Thank you for the update.
  17. Replies
    3
    Views
    1,905

    Re: Can't save account config

    Thank you for the update.
  18. Replies
    12
    Views
    5,260

    Re: strange international shipping issue

    Thank you for the detail.

    The FedEx systems have had a number of hiccups the past 12 days.
  19. Replies
    8
    Views
    2,826

    Re: Automation Rules

    Do you want to filter on:

    Declared Value (what your rule looks to be hooked to)

    or

    Order Total $ (see below)

    ?
  20. Replies
    1
    Views
    1,418

    Re: Addresses with Apartment or Suite #'s

    You should always be able to ship FedEx in ShipRush. (IOW: You should not have to use FedEx software, ever. If you can do the shipment there, you can do it in ShipRush.)

    Please send us some...
  21. Re: UPS error: " Index was outside the bounds of the array. "

    It currently appears the solve for this may go live some time on Wed the 5th. We are not sure if it will be live early or late.
  22. Replies
    2
    Views
    1,462

    Re: Import Shipments

    Note, to ship FROM a non-US origin, the carriers typically require that the shipping account be for the country of shipment origination.

    These accounts can be set up in ShipRush Web, and all...
  23. Replies
    2
    Views
    1,630

    Re: Internal Server Error

    Apologies for the hassle!

    The FedEx outage was tracked here:

    https://twitter.com/shiprush_status

    For future reference.
  24. Re: Asking for license and after inputting it, it doesn't work.

    When all else fails, a reboot usually solves.
  25. Replies
    6
    Views
    2,417

    Re: Applying Automation Rules Automatically

    The fast flow right now is:

    Select All orders
    Run All Rules


    More is coming....
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