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    Re: USPS notifications

    Ok, thanks for the info. Probably would be easier if that was not listed as an option in USPS desktop if we can't use it. :)
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    USPS notifications

    In the desktop version, it appears that having USPS send the tracking notifications does not work. Any way to troubleshoot that?
  3. Thread: Address Book

    by gvysk
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    Address Book

    Is there a way to have every shipment added to the address book without manually having to do it?

    Thanks
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    Re: Certain Date Home Delivery

    Don't think the date that pops up is an accurate delivery date. For instance the one below shows a Sunday date. This should be a fairly rare occurrence so we can live with figuring out if Saturday...
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    Re: Certain Date Home Delivery

    Will we need to go to the ground maps to determine transit time to the address to know what date to set? In essence we want it delivered the first day possbile, just not on weekends on some shipments.
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    Certain Date Home Delivery

    I have never used this feature but I think it is what I need.

    Scenario:
    Delivery to a business at a residential address but needs to be done only on weekdays. Can't turn off home delivery because...
  7. Thread: EOD issue

    by gvysk
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    2,998

    Re: EOD issue

    Ok I will give that a shot then and see if it changes anything.
  8. Thread: EOD issue

    by gvysk
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    2,998

    Re: EOD issue

    Changing to 2016 rates did not help. I spoke to UPS tech support to see if they saw any errors on their end and they did not. I expected that since the logs show after the failure the PLD does...
  9. Thread: EOD issue

    by gvysk
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    2,998

    Re: EOD issue

    Worldship updates periodically, not sure if it started with a particular patch. I did install the 2017 ups rates in shiprush about the time this started if that could have caused anything. I did...
  10. Thread: EOD issue

    by gvysk
    Replies
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    2,998

    EOD issue

    We have a issue where EOD appears not to work. A couple of our standalone stations will get the error "unable to process end of day request." along with the warning to stop using shiprush and contact...
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    Re: strange international shipping issue

    Wanted to follow up on this one. On the first weekend in November they were supposed to roll out the fix but for this but it is still happening. Our driver said it fixed it for everyone else on his...
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    Re: strange international shipping issue

    Also turned out it was only affecting international express. international ground to canada was not affected so that was why some seemed to work and others did not.
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    Re: strange international shipping issue

    Turns out the whole thing was a fedex issue. Last Monday they had an issue where not all packages were printing ETD labels when they should have. They made a fix but that fix truncated a bar code on...
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    Re: strange international shipping issue

    Were can I email info to you?
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    Re: strange international shipping issue

    Finally got to a person at fedex tech support that could tell me something. Sounds like we are not the only customer that this has happened to. His instructions were to escalate our issue up to...
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    Re: strange international shipping issue

    Our driver was going to check the packages that did this today and see if he can find any more information. I will contact our rep also.

    11.0.9.4926 we downloaded the beta release to fix our...
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    strange international shipping issue

    Have a customer in Canada that we are seeing a problem with. We have ETD set up in the shiprush config but not all the labels are showing ETD on them. I have not been able to find anything common on...
  18. Thread: eod problem

    by gvysk
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    1,725

    Re: eod problem

    Looks like the last valid EOD is from Monday the 19th.
  19. Thread: eod problem

    by gvysk
    Replies
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    1,725

    eod problem

    EOD did not print on a newly upgraded station and found the following in the logs

    Processing Activity 3, ID: "92014", started: 2016-09-22 16:57:11, Shipments: 1
    9/22/2016 6:35:45 PM 11.0.9.4926...
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    Converting to multi-user database

    We have been running shiprush for many years now. As we added shipping stations we added them as additional standalone stations. I would like to convert these to a multi-user database hosted on a...
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    Re: Fedex Freight over 500 pounds

    Looks like it solved the issue. It did have a problem updating one of the stations. Did UPS too while I was at it. All stations are standalone. Was giving error cannot find the xarea_extended file....
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    Re: Fedex Freight over 500 pounds

    Yes. As a test I tried different fedex freight services to see if the issue changed and it did not. Works fine with a weight of 499 or 500 but once you go 501 or higher the weight box turns red and...
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    Re: Fedex Freight over 500 pounds

    Yes. Have tried all the different fedex freight options to see if it made a difference ( it did not). The weight box is red if you type in anything more than 500. Have also tried using some different...
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    Fedex Freight over 500 pounds

    We are getting this error.

    Oops! The packaging option you selected does not allow weight exceeding 500 lbs. Please use different packaging.

    We are using Box/Other packaging. Any idea why this...
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    International Shipping

    I was wondering if there is anything different about international shipping that would cause a lockup if the user is not an administrator. Seems fine on domestic shipments. We do have shiprush...
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