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Search Results - ShipRush Support Forums
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  1. Replies
    12
    Views
    4,754

    Re: Huge problem with no NOTES data transferred ?

    This case has been resolved and the servers updated. You should see the notes flowing into the Order Manager using the new integration. Please let us know if you have any additional questions or...
  2. Replies
    5
    Views
    1,471

    Re: GX420D locking up with SR

    Hrm, that is an odd one! Have you verified the printer settings in ShipRush are correct ? Go to Settings | Shipping Settings | Domestic Parcels. What do you have set as the printer type ? Printer...
  3. Replies
    12
    Views
    4,754

    Re: Huge problem with no NOTES data transferred ?

    The difference is due to the older version of ShipRush going through the native integration to PayPal. With newer versions, we have changed the method of connecting to PayPal and we now use...
  4. Re: Clearing Shipment History within ShipRush for UPS v8?

    This can be done in the ShipRush database manager. Here's a link to the page in the product documentation with the steps for this:
    ...
  5. Replies
    11
    Views
    3,787

    Re: Clipboard Custom Format - Shipdate variable

    It appears ZF Case 21308 has been resolved. The new merge fields available for clipboard shipping in v10 are:

    Carrier: %ShippingCarrier%
    Service: %ShippingService%
    Trk.Number: %TrackingNumber%...
  6. Replies
    5
    Views
    1,215

    Re: Shiprush setting wrong mail type in RMS

    Is this in ShipRush USPS or ShipRush Stamps.com ?

    When the shipping form comes up, does it have a weight entered ?
  7. Replies
    7
    Views
    1,884

    Re: preventing changes to Settings

    Great! Thank you for the update!
  8. Re: New Alphabet+3digits print on the labels today,Why?

    This is due to a USPS update as of 7/28/2013. That information is the carrier routing code which will help the USPS improve the timely deliverability of packages. There's nothing you need to do for...
  9. Replies
    14
    Views
    6,189

    Re: USPS Tacking Numbers

    Stamps.com is generating the tracking numbers and sending them to the post office. However, it does appear the issue is not with Stamps.com but rather that the post office is not removing old...
  10. Replies
    2
    Views
    1,004

    Re: Sage 50 Upgrade to Quantum 2014

    ShipRush v10 has just been released and includes support for Sage 2014. You can download the installer here:

    http://www.zfirm.com/downloads/product_downloads.shtml

    The usual upgrade rules...
  11. Re: Upgraded Shiprush combines eBay order in order manager

    ShipRush has had multi order functionality for 2+ years at this point but if you hadn't upgraded until now, you wouldn't have seen it. Can you help us understand why you want to see multiple lines...
  12. Sticky: How to get the eBay discount for your FedEx account

    This discount is specifically offered to eBay sellers. The discounts offered are the same received if you ship FedEx using the built in eBay shipping tool. Once these discounts are applied to your...
  13. Replies
    3
    Views
    913

    Re: Text not being displayed in GUI

    Hmm! That's a bit odd. Have you tried updating your graphics driver ?
  14. Replies
    2
    Views
    847

    Re: Low postage warning

    Look under Settings then Shipping Settings. On the screen with your Stamps.com username you'll see the option on the top right.
  15. Thread: blank form

    by SYSOPL
    Replies
    4
    Views
    930

    Re: blank form

    One workaround is before you open the blank form, copy a single word (or anything that's not an address) to your clipboard. Then ShipRush won't recognize it as an address and try to pull it in.
  16. Replies
    9
    Views
    2,142

    Re: Unexpecxted end of file.

    To answer your questions: Yes and yes!

    The My.ShipRush integration will automatically update orders as shipped on eBay. The email functionality is the same between the 'old-school' Order Manager...
  17. Replies
    3
    Views
    1,396

    Re: Shiprush License expired

    Please fully exit ShipRush and reopen to see the prompt. Fully exiting means closing any open windows then clicking on the mini-icon in the system tray (bottom right hand corner of the screen) and...
  18. Replies
    7
    Views
    2,127

    Re: Bulk printing won't update shipping status

    Hrm, that is odd. Keep an eye on it and let us know if you see the problem again.
  19. Replies
    7
    Views
    2,127

    Re: Bulk printing won't update shipping status

    Did Order Manager crash at any point during the problem ?
  20. Replies
    4
    Views
    1,289

    Re: Can I print multiple labels for 1 order?

    Yes. This is called multi-parcel shipping. To add a package to a shipment, click the + button on the package tab in the shipping form.
  21. Replies
    7
    Views
    2,127

    Re: Bulk printing won't update shipping status

    Are you sure we're not looking at the primary folder for the web store ? The one at the top, in which case nothing will ever appear to 'move'.

    When you process a shipment, you are double clicking...
  22. Replies
    1
    Views
    845

    Re: Can I set default invoice #?

    At this time there's not a way to automatically merge in the invoice number field. Because the Order Manager settings are shared across carriers and postal labels only have the single field.
  23. Re: Printing labels without postage internationally

    No. ShipRush Endicia and Stamps.com will always print postage. The only solution we have that will print postal labels without postage is the plain USPS.
  24. Re: Feature request - Number of airbills to print upon initial airbill creation

    Huh! This is a new one to us. Normally in the event a package is damaged in some way, FedEx will reprint the label themselves. I've opened this request under ZF Case 32859.
  25. Re: Security alert when I opened exported orders on Excel

    We're able to open the file just fine here. This is likely due to a setting in Excel. Here's a possible answer:
    ...
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