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  1. Replies
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    716

    Re: Sandbox credentials?

    How can I get a set of sandbox credentials to use with the sandbox for testing?
  2. Replies
    3
    Views
    716

    Sandbox credentials?

    Developing a new integration via the javascript API to my shiprush/shiprush web.

    I can get to the Web Shipping Javascript SDK by ShipRush page with the Demo option to test it out. It has a...
  3. Not getting Repeat option for API created shipment with shiprush web

    If we start a shipment from scratch, we see the repeat option.

    1984

    However, if we create a shipment via the JSON API, we don't get that option. We need that option for shipments created via...
  4. Re: MyShipRush importing the same order multiple times from BigCommerce

    We didn't have time to work this with phone support.
  5. ShipRushWeb, "Could not execute batch command [SQL - SQL not available]"

    Getting an "Could not execute batch command [SQL - SQL not available]" when clicking Ship button on a new shipment for ShipRush Web at 12:35pm EST on 9/10/2015. Also, the login and initial page load...
  6. Re: One specific BigCommerce order did not import into ShipRush Web, how to troublesh

    .....
  7. "Web Shipping is disabled for your account" showing for a new user

    We have a new user who signed up, but when they try to ship they get a "Web Shipping is disabled for your account" message. How can we enable it?

    1956
  8. MyShipRush importing the same order multiple times from BigCommerce

    MyShipRush has imported same order multiple times from BigCommerce. Order #2279 has come in three times so far.
  9. Re: One specific BigCommerce order did not import into ShipRush Web, how to troublesh

    Any developments on this?
  10. Re: One specific BigCommerce order did not import into ShipRush Web, how to troublesh

    I received this reply via email, but it didn't appear on the thread "Off the top, I believe that orders that far back will not be imported by SR... The SR motto is to stay current with recent orders....
  11. Re: One specific BigCommerce order did not import into ShipRush Web, how to troublesh

    It says "1st May 2015", and the current status is Awaiting Fulfillment. Our shipping person was processing orders, and she saw order 2240 get imported but not 2255. 2240 is from 21st Apr 2015.
  12. Re: One specific BigCommerce order did not import into ShipRush Web, how to troublesh

    It's order 2255
  13. One specific BigCommerce order did not import into ShipRush Web, how to troubleshoot?

    We import orders from BigCommerce into SR Web. Imports import all the time, except we just had one order that won't import. We can see the order on BigCommerce, and it's status is Awaiting...
  14. Re: User saying that ship rush web intermittently prints two copies of the shipping l

    Ok, we had a duplicate tag print for FedEx Thursday morning, so we emailed the zipped log and tracking
  15. Re: User saying that ship rush web intermittently prints two copies of the shipping l

    Ok, we'll send the logs
  16. Re: User saying that ship rush web intermittently prints two copies of the shipping l

    I emailed the images to support@shiprush.com on Monday the 20th. Just checking to see if they made it through. Any ideas on why we're getting duplicate tags?

    It happened again Tuesday morning as...
  17. Re: User saying that ship rush web intermittently prints two copies of the shipping l

    That on seems to have the same problem.


    Delivery to the following recipient failed permanently:

    info@shiprush.com

    Technical details of permanent failure:
    Google tried to deliver your...
  18. Re: User saying that ship rush web intermittently prints two copies of the shipping l

    Email to support at shiprush dot com fails with

    Delivery to the following recipient failed permanently:

    support at shiprush dot com

    Technical details of permanent failure:
    Google...
  19. Re: User saying that ship rush web intermittently prints two copies of the shipping l

    Not sure what config exactly, here's the printer setup.

    1939

    How I can send you the tracking #'s and images of labels so I don't have to post them publicly?
  20. User saying that ship rush web intermittently prints two copies of the shipping label

    We have an end-user saying that ship rush web intermittently prints two copies of the shipping label. They're usually shipping via Fedex, Home Delivery. Is there any setting I can check? How can I...
  21. Re: My.shiprush erroring with "Upload Shipment Response.ShipmentID not found"

    It's working again.
  22. My.shiprush erroring with "Upload Shipment Response.ShipmentID not found"

    We have an existing myshiprush integration, and as of late last week, when we try to start a new shipment, we get an alert box with the message

    "UploadShipmentResponse.ShipmentID not found"
    ...
  23. Re: Shipping label truncated printing from myshiprush via cloudprint to GC420D

    Ok, thanks.
  24. Re: Shipping label truncated printing from myshiprush via cloudprint to GC420D

    It looks like all the supported printers are discontinued models except the GX and GK, so we're going to get one of those to test. We need to settle on a printer that we can specify for our...
  25. Re: Shipping label truncated printing from myshiprush via cloudprint to GC420D

    We're now testing a Zebra LP2844-Z printer, using the driver "ZDesigner LP 2844-Z", version 5.1.7.5675. We installed it on a clean laptop running Windows 7. We can print a test page from windows,...
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