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Type: Posts; User: captechnical

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  1. Dose Ship Rush support FedEx smart post

    Hi,

    I wonder know Ship Rush support FedEx smart post or not.
    And what is the Active Value?
    2492

    Thank you
  2. Replies
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    Re: Unknow character

    Hi,

    The successful request is another order, not same order.
    We've submitted the request several times, which we got an error message, but still fail.

    Thank you
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    1,169

    Re: Unknow character

    Hi,

    Here is the successful request xml.

    2480

    Could you help to check if something different with the error request xml?

    Thank you.
  4. Replies
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    1,169

    Unknow character

    Hi,

    We use shiprush web service sent the attchment below.
    2478

    And got the error message.

    <?xml version="1.0"?><error><shipError Value="Unable to convert XML to ShipRush friendly XML: An...
  5. Replies
    3
    Views
    587

    Re: Question of serivce type

    Hi Support,

    "ShipRush Desktop use SOAP"

    Sorry,we need to modify it to "UPS THE NEXT DAY".

    This is the instruction we received.
    2474

    Thank you!
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    587

    Question of serivce type

    Hi Support,

    We have a Ship via is UPS_2ND_COM, we need a serivice type is "NEXT DAY".
    But seem you don't have this type, so how can we slove this promble?


    Thank you!
  7. Replies
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    10,846

    Re: Unable to activate account.

    I had done both way, and it shows the same message.
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    10,846

    Re: Unable to activate account.

    Still.

    I even do the "Remove UPSLink from a PC" part and then install upslink by command prompt.
  9. Replies
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    10,846

    Re: Unable to activate account.

    It shows empty like below :

    Comm. layer version :
    URC Object version : URC09.5V
    ABT Object version : ABT22808
    PDC Object version : PINCX007
    SVC Object version : SVCCX084
    SVD Object...
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    10,846

    Unable to activate account.

    Hi Support!

    I have an issue when activate an account on ShipRush PRO v12.1. We are receiving the following error:

    Unable to activate account. (Process.AddShipper) Communication error while...
  11. Differnet order get the same tracking number

    Hi there

    2443
    I found a problem. The tracking number for order number 7235109 was obtained from the UPS program on 10/25. The order number 7317263 was obtained from ShipRush on 12/1. But the...
  12. The tracking detail is invalid 1Z5564W40317132554 in the UPS

    Hi,

    As title, we receive the tracking # 1Z5564W40317132554.
    But we can not find the tracking in the UPS web site.
    2426
    2427

    Please advise.

    Thank you.
  13. How to fix this issue for Shiprush UI

    When I enter the serial number, the following screen appears.
    2421

    how to fix it?

    Thanks
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    Runtime License Renew

    Hi There,

    We have renewed our runtime, can you help to provide new license as soon as possible?

    Since our warehouse starts working at 5:00 A.M CST and your live chat support startw at 5:00 A.M...
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