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Type: Posts; User: SYSOPS

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  1. Re: "Reference 1" field populating with incorrect information from QuickBooks

    Keep an eye on it and let us know if you see a pattern: a particular field has focus, company name is "odd" in some way, etc so we can replicate the issue here.

    SYSOPS
  2. Re: "Reference 1" field populating with incorrect information from QuickBooks

    In Settings | Program Settings | CM Settings, is it set to QB Customer List or Hybrid? I would suggest trying with Hybrid if not set on that currently.

    SYSOPS
  3. Re: "Reference 1" field populating with incorrect information from QuickBooks

    By focus I mean, what's the last field clicked into in the invoice itself (cursor) when you click the ShipRush icon to bring up the shipping form? Is it in a line item, Ship To field, somewhere else?...
  4. Re: "Reference 1" field populating with incorrect information from QuickBooks

    Where is the focus on the invoice when you click on ShipRush to bring up a shipping form?

    SYSOPS
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