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  1. Replies
    1
    Views
    37

    Re: Populate payment info in Javascript SDK

    I have submitted this to development for additional review. Case 75158. We will update this thread when more information is available.

    Thank you,
    SYSOPS
  2. Replies
    1
    Views
    28

    Re: Need to fetch Delivery date

    Are you using any of our SDK tools to access our APIs?

    Thank you,
    SYSOPS
  3. Re: "A package weight is required. Please enter a package weight." error

    What carrier is this for?

    Thank you,
    SYSOPS
  4. Replies
    1
    Views
    49

    Re: API label for ORM-D option?

    Which SDK tool are you using?

    One quick way to get an answer to see the values is to open the UI, set the information needed and then click the small ShipRush icon upper left hand corner. Save...
  5. Thread: Netsuite

    by SYSOPS
    Replies
    4
    Views
    161

    Re: Netsuite

    Have you looked at the Sales Order button instead? That may help with your workflow. You can send an email into support at shiprush dot com requesting information on that button.

    Again, we expect...
  6. Thread: Netsuite

    by SYSOPS
    Replies
    4
    Views
    161

    Re: Netsuite

    The button for Item Fulfillment assumes that the item fulfillment has already been created and saved. What is your workflow?

    Thank you,
    SYSOPS
  7. Replies
    11
    Views
    216

    Re: Javascript SDK in a local environment

    Spoke with development and you should be able to reference those files

    https://my.shiprush.com/static.shiprush.com/ship.app/api/webshipping.integration.client.css...
  8. Replies
    11
    Views
    216

    Re: Javascript SDK in a local environment

    It should work as long as you can hit our HTTPS URL. How is your app controlling our access to https?

    Thank you,
    SYSOPS
  9. Replies
    11
    Views
    216

    Re: Javascript SDK in a local environment

    Yes sir....ShipRush Web is HTTPS and is required

    HTH,
    SYSOPS
  10. Replies
    11
    Views
    216

    Re: Javascript SDK in a local environment

    OK...so are you embedding this into your own app and it's failing to load? Is your app web based? I guess we need to know more specifics in order to understand the issue you're having.

    Thank you,...
  11. Replies
    11
    Views
    216

    Re: Javascript SDK in a local environment

    Can you tell me how you're trying to use it? If you look at the javascript-interactive-demo.html example, and run it in a browser, does it open ShipRush Web when you click on Open Web Shipping? If...
  12. Re: ShipRush script to update the shipping to the database table

    The only option would be the date the label is created, today's date

    From the helpfile:
    http://www.zfirm.com/Product_Documentation/ShipRush_v12-1_UPS/Content/ShipRush_ADO__Fields_Reference.htm
    ...
  13. Replies
    1
    Views
    133

    Re: How to fix this issue for Shiprush UI

    Please refer to this kbase article: https://www.zfirm.com/Knowledge_Bases/ShipRush/SRXA-0438.txt

    HTH,
    SYSOPS
  14. Replies
    12
    Views
    407

    Re: Move to new server & update

    Try the following:

    Exit ShipRush and your own app completely
    Right click on the SR icon and choose to run as administrator
    Do any of the prompts
    Verify it launches without error

    Now close...
  15. Re: Question regards to print label with Packing list.

    Packing list prints as a 4x6

    Shipping labels have a few options, as you will see in the settings once you select thermal printer as the printer type. From 4x6 simple label to 4x9

    SYSOPS
  16. Re: Question regards to print label with Packing list.

    You wouldn't be downloading any actual shipping software. It's all done in the cloud (aka My.ShipRush.com). Refer back to your screenshot where you have the option to select ShipRush Cloud Print....
  17. Re: Question regards to print label with Packing list.

    Yes....to use thermal for either label printing or packing list printing, you would need to download and install the ShipRush Cloud Print to have the option available to set either to thermal.
    ...
  18. Re: Question regards to print label with Packing list.

    You would simply configure both the packing list and the shipping label to output to the thermal printer (in each of their own settings area). Also enable the packing list to print automatically when...
  19. Replies
    12
    Views
    407

    Re: Move to new server & update

    If pointing by machine name, you don't need to do anything with the folders. This is communicating with the service running on the new server.

    Verify the service is running on the new server
    On...
  20. Re: Question regards to print label with Packing list.

    Thank you for the clarification. At this time the only templates that can be added for packing list are those to paper. We do not support creating or modifying existing templates to thermal printers....
  21. Re: Question regards to print label with Packing list.

    Can you clarify what you mean when you say you update packing list paper size to 4x6? In the packing list settings, in ShipRush Web, I do not see an option to set paper size. If you indicate you're...
  22. Re: Question regards to print label with Packing list.

    Together? You would configure the shipping label to print on a 4x6 label to thermal, and configure the packing list to print to a 4x6 label to thermal. You wouldn't be able to configure to print as a...
  23. Replies
    12
    Views
    407

    Re: Move to new server & update

    OK...how are you pointing to the new server, by machine name or shared folder location? If machine name, you'll want to make sure traffic isn't being blocked by any firewall locally.

    Did it ask...
  24. Replies
    12
    Views
    407

    Re: Move to new server & update

    for UPS or Postal? Did you repoint the existing installation, or is this a new installation?

    SYSOPS
  25. Replies
    12
    Views
    407

    Re: Move to new server & update

    You're fine with a fresh install, as that is the proper first step on a migration. Please commission your installation for UPS. Once that is commissioned, shut all ShipRush parts down, including the...
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