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Type: Posts; User: lisapar

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  1. Re: Using SCAN Form for USPS Priority and First Class

    ShipRush Admin....your forums are being spammed by the user above "Hala Elsheikh"
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    Re: Refunds for Voided Labels

    To clarify, when USPS refunds a voided label, the refund credits back into my ShipRush Postage Balance?
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    Re: Override Holiday

    Are you using the desktop version of ShipRush (Order Manager)? If so, that may explain the issue. There's also a setting for this on the account in ShipRush Web, which would also need to be unchecked...
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    Re: Refunds for Voided Labels

    Hello again,
    Where are USPS refunds shown once USPS issues them?
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    Re: URGENT - Errors. Can't Print

    Nevermind. It's now working. Thanks.
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    URGENT - Errors. Can't Print

    Hello,
    I was trying to print shipping labels today and I'm getting an error (see attached image). I tried 3 different labels. Even closed out ShipRush (desktop) and started over. It tells me to...
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    Re: Override Holiday

    Ok. Thanks. I did this. Hope it works next time.
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    Re: Override Holiday

    I just emailed the tracking numbers
    Thank you
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    Re: Override Holiday

    Hello again,
    As today is a Federal holiday, and USPS is closed, I still needed to print labels dated today (11/11), as my local Post Office was still doing pickups.
    I followed the instructions...
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    Re: Override Holiday

    Thanks -- it worked.
    I have another semi-related question:

    Before receiving this instruction on how to change the setting for Holiday/Sunday, my post office was coming out to pick up my shipment...
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    Re: Override Holiday

    I was not able to find this option in the desktop app, so I went to my ShipRush webstore settings and Unchecked the "Holiday/Sunday: Bump ship date to weekday". I restarted my ShipRush desktop app,...
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    Override Holiday

    My local post office said they will pick up on Monday (a Federal Holiday), but the ShipRush program will not allow me to print labels for 10/14. Is there a way to change/override this in the...
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    Change credit card info

    I have a new cc#. How do I change it in ShipRush to fund my postage balance?
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    Re: adding UPS as a shipping option

    I'm a bit confused. I already subscribe and pay for ShipRush, but don't see the USPS desktop pricing version listed in the link you provided. There's no combined app to use USPS and UPS both on my...
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    adding UPS as a shipping option

    Hello,
    I ship USPS with my desktop ShipRush program, but recently signed up for a UPS account. Can I choose between USPS and UPS within the same program? How do I add UPS as a shipping option?
    ...
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    Scan form wouldn't print

    Hello,
    I printed 68 labels yesterday, and at 8:50pm the same day, I tried to print the SCAN form, but got the message "The Scan form was unable to print".
    Any reason why this would happen?
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    Descartes Systems USA LL ?

    Just verifying -- did ShipRush change your name to Descartes Systems USA LL ?
    I'm seeing this on my credit card statement for what I believe is a postage purchase.
    If yes, no notice went out to...
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    How to I ship via UPS?

    Hello,
    I currently use ShipRush to print USPS labels, but I have a customer that states USPS cannot deliver to their address and requests I use UPS.
    I do not have a UPS account, but UPS delivers...
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    Re: Amazon tracking not posting

    Sorry for posting again, but this is a critical matter. If tracking doesn't post on Amazon, I don't get paid. Also, it impacts my shipping/performance metrics. Thank you.
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    Amazon tracking not posting

    I am receiving Amazon orders through ShipRush, but tracking is not posting to my orders on Amazon. I've refreshed multiple times. Issue since 9am EST.
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    Re: ShipRush progrom not loading

    Nevermind...it just started working again. Hope it wasn't anything major.
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    Re: ShipRush progrom not loading

    UPDATE:
    I just received this message, but I have plenty of postage loaded.2383
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    ShipRush progrom not loading

    I was using ShipRush all morning when all of a sudden it stopped (just received the spinning loading symbol). I closed out the program and restarted but it won't load past the ShipRush logo. Help? ...
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    Ship Multiple Labels for the same Order

    Hello,
    I wish to create more than one label for a single Amazon order. How do I create a second label within the ship screen? I remember your software used to have a "package 1, package 2, package...
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    Refunds for Voided Labels

    Hello,
    I voided a label because the weight was incorrect, but I noticed my Postage balance didn't adjust. When do voided label amounts get credited back?

    Thanks.
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