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Search Results - ShipRush Support Forums
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Type: Posts; User: SYSOPS

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  1. Re: Printing Fedex International Label and Commercial Invoice

    OK

    Please email to support at shiprush dot com your INTL shipment request you're using. I will need to push this upto development for further review to try and determine the delta

    Thank you,...
  2. Replies
    8
    Views
    98

    Re: Adding Broker Information in source

    Asking development for clarification on this. Case 75502. We will update here when we have more information.

    Thank you,
    SYSOPS
  3. Re: Printing Fedex International Label and Commercial Invoice

    Looking at the raw XML:
    <ContentType>DOCUMENTS</ContentType>

    The above would indicate a documents only shipment. There's also <DocInd></DocInd> element. What value are you passing for this?
    ...
  4. Replies
    8
    Views
    98

    Re: Adding Broker Information in source

    Are you using the ActiveX for desktop or SOAP? The above is from desktop, and is our XML.

    SYSOPS
  5. Re: Printing Fedex International Label and Commercial Invoice

    Shipping to the same address, same INTL values populated, etc? Also not indicating Documents Only in your API call, correct?

    SYSOPS
  6. Replies
    8
    Views
    98

    Re: Adding Broker Information in source

    You could save that shipment example as a ZPK (with the option to save template on the shipping form, click the small ShipRush icon and select that option)

    Then look for the BrokerAddress segment...
  7. Re: Printing Fedex International Label and Commercial Invoice

    For sandbox, you would simply add sandbox to the same URL you use for production:

    Prod:
    https://api.my.shiprush.com/shipmentservice.svc/shipment/

    Sandbox:...
  8. Replies
    8
    Views
    98

    Re: Adding Broker Information in source

    Are you talking about using the SDK for desktop, or Web?

    Thank you,
    SYSOPS
  9. Re: Printing Fedex International Label and Commercial Invoice

    Something isn't configured properly if they are being sent to your production account. And you see them in your production environment as well?

    SYSOPS
  10. Re: Printing Fedex International Label and Commercial Invoice

    OK...I've turned off "test labels" on your ShippingToken

    Try again, and see if we are able to locate the shipment on your account in sandbox. I would also suggest doing the same shipment...
  11. Re: Printing Fedex International Label and Commercial Invoice

    I don't see any shipment xactions on your account (when I check our logging)

    What are the first 4 characters of the ShippingToken you're using in our sandbox environment?

    Thank you,
    SYSOPS
  12. Replies
    1
    Views
    66

    Re: ShipRush integration with SixBit

    We are looking into this. We weren't aware of any changes done by the SixBit folks to cause this. We'll update this post when we have more information.

    Thank you,
    SYSOPS
  13. Thread: OpenCart

    by SYSOPS
    Replies
    1
    Views
    113

    Re: OpenCart

    We have tested our code with v2 of OpenCart and did not find issues. Latest rev we tested on was OpenCart 2.3.0.2

    HTH,
    SYSOPS
  14. Replies
    4
    Views
    236

    Re: API label for ORM-D option?

    SOAP is one of our SDK tools. The suggestion above is the best option to see the hazmat area in the XML to determine the values.

    Or are you using the ShipRush Web API?

    Thank you,
    SYSOPS
  15. Re: Printing Fedex International Label and Commercial Invoice

    1. This isn't a function that is controlled via the API as it's a setting you set on your FedEx account in ShipRush itself. It's under the Customs Forms area under the FedEx account.

    2. If ETD is...
  16. Re: "A package weight is required. Please enter a package weight." error

    This should now be fixed and weight under 1lb should also work via the REST API for non postal shipments

    Thank you,
    SYSOPS
  17. Re: The tracking detail is invalid 1Z5564W40317132554 in the UPS

    I went to UPS to track. It indicates a label has been created.

    Maybe there was a lag in the UPS servers?

    SYSOPS

    2428
  18. Replies
    19
    Views
    2,396

    Re: Zoho CRM intergration

    The URL is the URL you use for custom post-in, nothing different.

    As far as the field name, it's under the package element:
    <InsuranceAmount></InsuranceAmount>

    HTH,
    SYSOPS
  19. Replies
    1
    Views
    150

    Re: Seller Cloud - Integration Question

    The integration is based on the Server ID. If you have multiple companies with the same server ID, all orders under that server will be imported

    HTH,
    SYSOPS
  20. Re: What are the FedEx Package Type values accepted by Shiprush API?

    Email sent directly to you with a copy of the XSD file with those values.

    Thank you,
    SYSOPS
  21. Replies
    2
    Views
    282

    Re: Javascript SDK OnClose event

    More information from a prior internal case on this issue. (Case 68071)

    Looks like chrome changed browser security and not allowing us to send onClosed message if protocol (http or https) are not...
  22. Replies
    11
    Views
    460

    Re: Question regards to Custom Post-In API

    We have Case 74304 open to deal with the issue of some countries not supporting FedEx generated invoices. Iceland is one of those countries. I do not have a known workaround to this issue currently....
  23. Replies
    3
    Views
    181

    Re: Media query in email template

    It has been passed along as a feature request. Case 75209

    Thank you,
    SYSOPS
  24. Replies
    2
    Views
    282

    Re: Javascript SDK OnClose event

    This is under investigation. Case 75202. We will update here when more information is available.

    Thank you,
    SYSOPS
  25. Replies
    3
    Views
    181

    Re: Media query in email template

    That is an unknown and are unsupported by us in use in email templates. It may not work in the preview area. You can always do a "dummy" shipment with your email set for the notification, and see...
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