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  1. How to STOP amazon tracking number uploads?

    We only use SR to get a shipping rate and print a label.
    We use the API to do this. We sometimes sell with the Seller Fulfilled Prime feature but as you know we have to use their shipping so we...
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    Re: Amazon BUY and ShipRush API

    Works!

    Hope this will help someone else!
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    Re: Amazon BUY and ShipRush API

    Checking in on this ticket...
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    Re: Amazon BUY and ShipRush API

    Below is info that was requested by SR support. Was informed to post here...

    So we just tested this with a real amazon order. Unfortunately it failed, i've added ordernum and external id as the...
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    Amazon BUY and ShipRush API

    Need help....

    We currently are using the SR API. We download all of our orders from the shopping sites and then send address info to SR to print a label.

    We now are hoping to send Amazon Prime...
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    Re: FedEx Rate Shopping Acts Like UPS...

    It doesn't matter...we can reproduce the issue either way.
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    Re: FedEx Rate Shopping Acts Like UPS...

    Yes SR USPS is the default. When we flip to FedEx it will then give us the correct rate because it now knows it is residential. Residential flag is set to default. We were using the auto address...
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    Re: FedEx Rate Shopping Acts Like UPS...

    I forgot to mention that this is a shipment to Canada from the US.
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    FedEx Rate Shopping Acts Like UPS...

    We use the API to send info to ShipRush...

    FedEx shows commercial rates until you print the label. If the address is residential, you will get charged the higher rate and not know unless you...
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    Re: Dimensions Return API...

    We figured it out....you can close this ticket.
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    Re: Dimensions Return API...

    Touching back on this topic....
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    Re: Dimensions Return API...

    Yes we have weight, carrier, service, being sent back by API. We are sending with API all shipping info to process the label.
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    Dimensions Return API...

    Is there a way to have ShipRush API send back the dimensions so it can be recorded in our database? Dimensions are a big deal when it comes to pricing and when auditing our UPS/FedEx invoices, we...
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    Re: Endicia vs. ShipRush USPS Accounts

    1. Works as stated...thanks!

    2. Does SR plan on having a database or use the USPS database to fill in the city and state at any time in the future?
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    Re: Endicia vs. ShipRush USPS Accounts

    2. We are not working in a copy and paste environment. We are taking the information from the customer by phone and then entering it direct into SR dashboard. Some of our reps are used to only...
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    Endicia vs. ShipRush USPS Accounts

    We are starting to migrate over from our Endicia account in SR to the ShipRush USPS account. We are finding that we are losing options...

    1. SR version does not "Small Intl Items" - Endicia...
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    Re: Reprint Label

    That didn't work. We lost internet and had to tether our shipping computer to a mobile phone and then run cables direct to the printers instead of having them networked. We selected the exact same...
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    Reprint Label

    We sometimes need to reprint a label due to a hardware print failure. We go into settings and change to a different printer and then try to reprint. Problem is the reprint tries to go back to the...
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    Re: Carrier Service Level In API?

    Thanks!
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    Carrier Service Level In API?

    We use a script button to process our shipping in our dashboard. Our dashboard stores the tracking, carrier, and cost. We can't seem to figure out the information in the web service API that tells...
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