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  1. Replies
    1
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    580

    new format for USPS labels

    Hello,

    Around 12pm Central Time, we noticed that the USPS labels were being printed with a new format.

    Before the change, the labels said "easypost" on them.
    After the the labels said "pitney...
  2. Replies
    3
    Views
    1,643

    Error on log in to my.shiprush.com

    We receive the following error trying to log in to my.shiprush.com

    Error

    We are sorry but something went wrong.

    What should I do next?
    Go back to previous page and try again. If error...
  3. Replies
    5
    Views
    2,476

    Re: fedex mailview weight errors

    Thanks for letting us know. As of now, the problem is still occurring.

    Thanks,
  4. Replies
    5
    Views
    2,476

    Re: fedex mailview weight errors

    I have attached two screen prints

    2313
    2312
  5. Replies
    5
    Views
    2,476

    fedex mailview weight errors

    When we ship a package in Fedex Mailview V2, if the commodity weight is LESS than the total weight, we get a message saying the Commodity weight is greater than the shipment weight. This problem just...
  6. Re: xml request with carrier=17 shows up as default carrier

    After I posted my message, I changed the default for the "jp@dustygroove.com" account to ShipRush USPS. Then it worked. I mistakenly left ShipRush USPS as the default for that account.

    So, yes,...
  7. xml request with carrier=17 shows up as default carrier

    XML request with carrier=17 shows up as default carrier

    To reproduce:
    -- Submit an xml request for a shipment containing:
    <Carrier>17</Carrier>
    (see attached file)
    -- Viewed the order in...
  8. incomplete info in "save zpk" for Shiprush USPS for APO/FPO shipments

    The file created when using the "save zpk" function for Shiprush USPS for APO/FPO shipments is missing the commodity information.

    To reproduce:
    1)Create a new shipment for a "Shiprush USPS"...
  9. Replies
    1
    Views
    833

    Is Pay-On-Use Return Label available?

    Is Pay-On-Use Return Label available for my.shiprush.com ?

    https://my.shiprush.com/docs/zfirm/EN-US/Content/Reference/Postage_Reference/Pay_On_Use_Returns.htm

    Thanks,
  10. Re: two different postback documents for the same USPS shipment

    We get two separate postbacks after the shipment is completed. The second one is received from about 10-30 seconds after the first one.
  11. two different postback documents for the same USPS shipment

    When we post-in an order and ship it by USPS we get two different XML documents back. The first one has the Tracking Number and the second one doesn't.

    I attached files of the first and second...
  12. Re: 61 char limit on PostbackUrl for post-in orders

    Thanks. Increasing the limit is important for us. The endpoint we will use for incoming results has a url length of 98 characters. We don't have any control over the length of that URL

    For...
  13. Re: Accented characters on Zebra label printer GK420d

    Here's an image of the characters that got replaced with a question mark.
  14. Accented characters on Zebra label printer GK420d

    We would like to be able to print accented characters for shipping labels on the Zebra label printer.

    When any accented character is entered, it shows up properly on the screen. But, when the...
  15. "Order No.: 867269979741" printed on every FIMS2 label

    "Order No.: 867269979741" is printed on every FIMS2 label

    Steps to reproduce:
    - Create any shipment with carrier FIMS2
    - Enter a number in the "Reference" field. Enter a number in the "PO"...
  16. 61 char limit on PostbackUrl for post-in orders

    There is a 61 character limit on PostbackUrl for post-in orders. This seems like an unusually low limit. Could it be increased?

    To reproduce post-in an order with ...
  17. Re: Duplicate enumeration values for type TUPSService

    The file named ShipRush-Web-CustomStoreDeveloperKit-2016-09-26.7z was emailed to me on 2017-03-22.

    Thanks,
  18. Fedex Intl Econ ReasonForExport not included in ZPK, not applied for post-in shipment

    Two related issues

    1) For Fedex International Economy the value of <ReasonForExport> not applied for post-in order
    To reproduce:
    - Post in order with SOLD specified for <ReasonForExport>
    -...
  19. CommodityCode are not applied for post-in shipment

    The value for <CommodityCode> is not applied to the order when posted in.

    When the attached file is posted in, most of the commodity information is applied to the order. However, the...
  20. Fedex Intl Economy net wt of each commodity rounds down to whole number

    For Fedex Intl Economy, the net weight of each commodity rounds down to a whole number.

    Steps to reproduce:
    - Create a new shipment for Fedex Intl Economy
    - Add five commodities

    Qty ...
  21. Commercial Invoice for Int'l Fedex Economy displays "Purpose of Shipment: GIFT"

    The Commercial Invoice generated for International Fedex Economy shipment "Purpose of Shipment: GIFT"

    Steps:
    - Create a new shipment
    - Select International Fedex Economy
    - Add address and...
  22. Harmonized Tariff Number not showing up in ZPK for Fedex International Economy

    The Harmonized Tariff Number not showing up in exported ZPK for Fedex International Economy.

    I start a new shipment in my.shiprush.com
    I select Fedex International Economy.
    I fill in the...
  23. Re: New order instead of Update order when using post in

    Great. Thank you.

    Yes, we don't plan on posting the orders more than once, or foresee needing to, but wanted to know that we could if we had to.

    Thanks
  24. Value entry missing from label for single item with "FIMS over 4.4 Pound" service

    The value box is empty if a single item is shipped by "FIMS over 4.4 Pound" service. The box is filled when there are two or more items.

    Attached as a sample of both.

    Thanks,
  25. New order instead of Update order when using post in

    When using the "post in" custom store, any change made to the submission results in a new order rather than an updated order.

    Section 2.2 of the Integration Points document seems to indicate that...
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