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  1. Replies
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    266

    Re: Question of serivce type

    Hi Support,

    "ShipRush Desktop use SOAP"

    Sorry,we need to modify it to "UPS THE NEXT DAY".

    This is the instruction we received.
    2474

    Thank you!
  2. Replies
    3
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    266

    Question of serivce type

    Hi Support,

    We have a Ship via is UPS_2ND_COM, we need a serivice type is "NEXT DAY".
    But seem you don't have this type, so how can we slove this promble?


    Thank you!
  3. Replies
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    10,731

    Re: Unable to activate account.

    I had done both way, and it shows the same message.
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    10,731

    Re: Unable to activate account.

    Still.

    I even do the "Remove UPSLink from a PC" part and then install upslink by command prompt.
  5. Replies
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    10,731

    Re: Unable to activate account.

    It shows empty like below :

    Comm. layer version :
    URC Object version : URC09.5V
    ABT Object version : ABT22808
    PDC Object version : PINCX007
    SVC Object version : SVCCX084
    SVD Object...
  6. Replies
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    10,731

    Unable to activate account.

    Hi Support!

    I have an issue when activate an account on ShipRush PRO v12.1. We are receiving the following error:

    Unable to activate account. (Process.AddShipper) Communication error while...
  7. Differnet order get the same tracking number

    Hi there

    2443
    I found a problem. The tracking number for order number 7235109 was obtained from the UPS program on 10/25. The order number 7317263 was obtained from ShipRush on 12/1. But the...
  8. The tracking detail is invalid 1Z5564W40317132554 in the UPS

    Hi,

    As title, we receive the tracking # 1Z5564W40317132554.
    But we can not find the tracking in the UPS web site.
    2426
    2427

    Please advise.

    Thank you.
  9. How to fix this issue for Shiprush UI

    When I enter the serial number, the following screen appears.
    2421

    how to fix it?

    Thanks
  10. Replies
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    Runtime License Renew

    Hi There,

    We have renewed our runtime, can you help to provide new license as soon as possible?

    Since our warehouse starts working at 5:00 A.M CST and your live chat support startw at 5:00 A.M...
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