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Search Results - ShipRush Support Forums
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  1. Re: Suggestion: Auto Scan form like UPS auto EOD

    Do you mean like a setting, as we have in the desktop version?

    SYSOPS
  2. Replies
    1
    Views
    45

    Re: What is URL to Fetch Oder Details

    Looking at the docs

    20. GetShipments() - get list of pending shipments and shipping history
    /shipmentservice.svc/shipments/get


    <?xml version="1.0" encoding="utf-8"?>
    <GetShipmentsRequest>...
  3. Replies
    3
    Views
    270

    Re: Scan Form Too Small

    I just checked the SCAN form online in your web account. That is properly sized as 8.5x11.

    I would suggest double checking your printer settings in ShipRush for the paperwork\documents printer....
  4. Replies
    2
    Views
    303

    Re: Gift Message from Shopify

    Is Gift Message a default option in Shopify, or an addon function?

    For many eComm platforms, we pull that into the Notes section on the order. If we do not, please let us know and we will...
  5. Re: Magento 2, not sending out the shipment notification

    Are you trying to trigger the Magento email notification?

    If so, have you enabled it in ShippingZSettings.php in the Magento section? There are two possible emails that can be triggered.

    HTH,...
  6. Re: Web Shipping Javascript SDK by ShipRush - Passing crentials

    Asking development to see if this is possible. Case 70304

    Thank you,
    SYSOPS
  7. Replies
    5
    Views
    376

    Re: Amazon BUY and ShipRush API

    Asking development to review the above information. Case 70261. We will post back when an update is available.

    Thank you,
    SYSOPS
  8. Re: Web Shipping Javascript SDK by ShipRush - Passing crentials

    The JS interface doesn't support a login function at this time. That is only available in the full REST API.

    SYSOPS
  9. Re: have osCommerce Notify Customers when tracking is provided

    We've opened Case 70220 for our php devs to review to see if we can add that to the php kit. We will update you when that has been done.

    Thank you,
    SYSOPS
  10. Thread: PO field

    by SYSOPS
    Replies
    1
    Views
    211

    Re: PO field

    It should be <PackageReference2></PackageReference2>

    HTH,
    SYSOPS
  11. Replies
    5
    Views
    376

    Re: Amazon BUY and ShipRush API

    Please check your email for follow up and example request.

    Thank you,
    SYSOPS
  12. Re: Shiprush error for UPS for charge type 'Collect'

    And you can do the exact same shipment through our UI directly? If so, you will need to compare the data being sent to ShipRush from the ERP system against the baseline shipment you're able to do...
  13. Replies
    9
    Views
    821

    Re: WooCommerce orders not being imported

    Not sure on the store that was recreated. I cannot review logging for a deleted webstore. Maybe it needed some updated php code that was probably in the latest php kit you downloaded.

    As far as...
  14. Replies
    1
    Views
    221

    Re: Zoho CRM intergration

    We currently do not have a direct integration with Zoho.

    We do have a REST API. Please send an email to sales@shiprush.com and ask for details.

    Thank you,
    SYSOPS
  15. Re: Zebra 2844-z stops halfway printing barcode then windows 'ding' and printer offli

    Noob,
    Thank you for the additional information. It is more than likely the print head is detecting an overheating issue, and stopping. Changing the density and\or print speed may assist with that. ...
  16. Replies
    9
    Views
    821

    Re: WooCommerce orders not being imported

    I set the lookback range to 45 days on this store and did another refresh. Are you seeing your orders now? On a new setup, we don't look that far back for a full refresh.

    HTH,
    SYSOPS
  17. Replies
    9
    Views
    821

    Re: WooCommerce orders not being imported

    OK...example of order #s missing? How old are these orders?

    Thank you,
    SYSOPS
  18. Replies
    9
    Views
    821

    Re: WooCommerce orders not being imported

    It appears you have a few webstores set up. Which WooCommerce webstore is it? You can send information to support at shiprush dot com instead of posting information here, if you wish. Reference this...
  19. Replies
    4
    Views
    693

    Re: periodic request to sign in

    Hmmm....the data for this is stored in a configuration file and you shouldn't be prompted to log into ShipRush.

    Which SDK tool are you using, and could you also try ShipRush stand alone after you...
  20. Replies
    4
    Views
    693

    Re: periodic request to sign in

    Can you tell me what this is related to? SDK usage? When are you getting this prompt?

    Thank you,
    SYSOPS
  21. Replies
    21
    Views
    2,053

    Re: Unable to Print UPS Labels

    We have not gotten any other reports of a new issue with processing shipments for UPS. What error are you getting?

    Thank you,
    SYSOPS
  22. Replies
    1
    Views
    328

    Re: Scanning barcode does not pop up ShipRush

    Was it working and now doesn't?

    Do you have it set to show search dialog in the Getting contact info? IIRC when a scanner is used, do not have that box checked so it will fire the shipping screen...
  23. Re: 12.1.11.8150 CRM Connection Error and Pop-up hidden by Splash Screen.

    Interesting that Defender is doing that.

    I've opened Case 69700 to see if we can address the message window issue staying behind the splash screen. We'll alert you when an update is available.
    ...
  24. Replies
    1
    Views
    323

    Re: Show Customer Discounts on Packing Slip

    It would sound as though the coupon doesn't show up from Shopify as a line item and that's why you don't see it on the packing list.

    We can investigate to see if it's possible to have that...
  25. Re: 12.1.11.8150 CRM Connection Error and Pop-up hidden by Splash Screen.

    OK...odd.

    The fact that it does connect the second time make it sound like there's a blockage causing us to not see GM running at first. Usually I lean towards AV being the culprit. Any other...
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