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  1. Replies
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    Re: Not able to print label.

    Hi, I've updated the weight, but I still can`t print the label.
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    Re: Not able to print label.

    Another Topic.

    Would you take a look at Order# 4603545?

    I got the following error, but I`m not sure why I got this error.

    FirstMile servers returned error: The combined weight of the customs...
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    Re: Not able to print label.

    Hmm. Maybe I gave you the wrong order number.

    I'll post it again when it happens again.
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    Re: Not able to print label.

    It happened to Order# 4603669.
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    Re: Not able to print label.

    Hi, it still happens to me.

    I've deleted all existing post-in data and post-in again without the shipper information, but it still happens. Would you take a look at it?
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    Re: Not able to print label.

    Thanks. If it happens again, I`ll post it on this Thread. Thank you.
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    Not able to print label.

    Hi, ShipRush. Would you check the following Screenshot and talk to me about why it happened?

    2437

    We have a custom post-in webstore and I've posted-in 400 orders to ShipRush and printed 200....
  8. Re: Question regards to multi shipping account on single ShipRush Account

    Thanks. Problem solved.
  9. Re: Question regards to multi shipping account on single ShipRush Account

    Thank you for your answer. Where should I put it? under shipment -> shipper_address?
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    Re: FedEx Duties paid by problem.

    Thanks for your work.

    We have many orders, so we didn`t check it, but after we print the label, we got charged for the duty, so we check individual order and it shows duty paid by the sender even...
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    FedEx Duties paid by problem.

    Hi, we are running ShipRush with FedEx and we post-in the orders to ShipRush.

    We set following for the 'Duty'

    2433

    We've printed lots of international orders and we realize lots of orders...
  12. Re: Question regards to multi shipping account on single ShipRush Account

    We have two shipping accounts on one ShipRush account: one for the Firstmile and one for the FedEx. Firstmile is a default shipping account.

    Please see the screenshot.

    2430

    When we post-in...
  13. Question regards to multi shipping account on single ShipRush Account

    Hi, We have connected multi shipping carrier account to single ShipRush account and we do 'Custom Post-In' to pulling orders into ShipRush by API. When I post the order, I`m not sure where do I need...
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    Re: Question regards to Custom Post-In API

    Thank you for your answer.

    It is working well.

    I have another issue. When I print some FedEx international label, it shows this message.

    FedEx is unable to generate Commercial Invoice for...
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    Re: Question regards to Custom Post-In API

    I found this

    https://www.fedex.com/content/dam/fedex/us-united-states/services/Commercial_Invoice_Country_List.pdf

    Seems those country does not support paperless commercial invoice.

    Do you...
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    Re: Question regards to Custom Post-In API

    Hi, I've realized it only happens to certain country such as Kuwait, Chile, Argentina, kazakhstan regards less I print it individually or Automation rule.

    Does those countries don`t support...
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    Re: Question regards to Custom Post-In API

    Another Question.

    I've succeed to print label, but it prints commercial invoice after the label and packing list even though I choose to Go paperless and upload these documents (aka Electronic...
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    Re: Question regards to Custom Post-In API

    Never mind. I found it.

    Thanks!
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    Re: Question regards to Custom Post-In API

    Hi, I don`t see the INTL header and anything related Duty.

    Would you screenshot that and post it on this thread?
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    Re: Question regards to Custom Post-In API

    Another Question. Please check the screenshot below.

    2422

    For the FedEx. I go to Settings -> FedEx Account -> Shipments Defaults -> International Defaults -> Choose Recipient for the Duties...
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    Question regards to Custom Post-In API

    Hi, I have a question regards to Custom Post-In API.

    We are wrunning Custom Post-In Webstore and We post the order via API.

    I`m wondering how do I fill out Declared Value.

    I have API...
  22. Re: Question regards to print label with Packing list.

    I found it. Let me try it. With it, we can update page size to anything as we want for both Thermal Label and Packing List?
  23. Re: Question regards to print label with Packing list.

    Actually, I found https://shiprush.com/licenses Which license should I put if we want to use USPS and Firstmile?
  24. Re: Question regards to print label with Packing list.

    I saw that on some thread, so I try to download Shiprush Cloud Print, but I couldn`t find where to download it. Is it for Shiprishu Cloud Print? https://shiprush.com/downloads?

    I've downloaded...
  25. Re: Question regards to print label with Packing list.

    Thank you for the answer.

    Would you look into this?

    2418

    2419

    I`m using Shiprush Web and Shipping Label has an option for 4 x 6 label. But the Packing list doesn`t have page/label type...
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