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Search Results - ShipRush Support Forums
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Type: Posts; User: lisapar

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  1. Replies
    1
    Views
    1,004

    Change credit card info

    I have a new cc#. How do I change it in ShipRush to fund my postage balance?
  2. Replies
    3
    Views
    442

    Re: adding UPS as a shipping option

    I'm a bit confused. I already subscribe and pay for ShipRush, but don't see the USPS desktop pricing version listed in the link you provided. There's no combined app to use USPS and UPS both on my...
  3. Replies
    3
    Views
    442

    adding UPS as a shipping option

    Hello,
    I ship USPS with my desktop ShipRush program, but recently signed up for a UPS account. Can I choose between USPS and UPS within the same program? How do I add UPS as a shipping option?
    ...
  4. Replies
    2
    Views
    898

    Scan form wouldn't print

    Hello,
    I printed 68 labels yesterday, and at 8:50pm the same day, I tried to print the SCAN form, but got the message "The Scan form was unable to print".
    Any reason why this would happen?
  5. Replies
    1
    Views
    383

    Descartes Systems USA LL ?

    Just verifying -- did ShipRush change your name to Descartes Systems USA LL ?
    I'm seeing this on my credit card statement for what I believe is a postage purchase.
    If yes, no notice went out to...
  6. Replies
    1
    Views
    641

    How to I ship via UPS?

    Hello,
    I currently use ShipRush to print USPS labels, but I have a customer that states USPS cannot deliver to their address and requests I use UPS.
    I do not have a UPS account, but UPS delivers...
  7. Replies
    3
    Views
    871

    Re: Amazon tracking not posting

    Sorry for posting again, but this is a critical matter. If tracking doesn't post on Amazon, I don't get paid. Also, it impacts my shipping/performance metrics. Thank you.
  8. Replies
    3
    Views
    871

    Amazon tracking not posting

    I am receiving Amazon orders through ShipRush, but tracking is not posting to my orders on Amazon. I've refreshed multiple times. Issue since 9am EST.
  9. Replies
    3
    Views
    901

    Re: ShipRush progrom not loading

    Nevermind...it just started working again. Hope it wasn't anything major.
  10. Replies
    3
    Views
    901

    Re: ShipRush progrom not loading

    UPDATE:
    I just received this message, but I have plenty of postage loaded.2383
  11. Replies
    3
    Views
    901

    ShipRush progrom not loading

    I was using ShipRush all morning when all of a sudden it stopped (just received the spinning loading symbol). I closed out the program and restarted but it won't load past the ShipRush logo. Help? ...
  12. Replies
    1
    Views
    430

    Ship Multiple Labels for the same Order

    Hello,
    I wish to create more than one label for a single Amazon order. How do I create a second label within the ship screen? I remember your software used to have a "package 1, package 2, package...
  13. Replies
    1
    Views
    455

    Refunds for Voided Labels

    Hello,
    I voided a label because the weight was incorrect, but I noticed my Postage balance didn't adjust. When do voided label amounts get credited back?

    Thanks.
  14. Re: Using SCAN Form for USPS Priority and First Class

    Ok...thanks for all your help! I do have one last question:

    If I print labels dated for Monday, I have to print the SCAN form on Monday, correct?
  15. Re: Using SCAN Form for USPS Priority and First Class

    Thank you for your help!

    So that I understand how the SCAN form works, I will use this example:

    If have a ship date on my labels for Tuesday, and I pre-print shipping labels over a few...
  16. Re: Using SCAN Form for USPS Priority and First Class

    Hello -- thank you for your reply.
    As a follow-up

    1) I printed 81 Priority mail labels, and 5 First Class labels on a Sunday dated for Monday. When I printed the SCAN form on Sunday evening...
  17. Using SCAN Form for USPS Priority and First Class

    Hello,
    I have started using ShipRush again for USPS (stopped using when I terminated my FedEx account).

    Yesterday (Sunday), I printed 81 USPS Priority mail labels, and 5 First class labels. I...
  18. Replies
    5
    Views
    1,541

    Re: ShipRush Server Issue?

    Fix worked. thank you!
  19. Replies
    5
    Views
    1,541

    Re: ShipRush Server Issue?

    Nevermind...I see the path in the drop-down menu
  20. Replies
    5
    Views
    1,541

    Re: ShipRush Server Issue?

    In the instructions, there's this:

    *** Next steps are only for Order Manager users, other users skip these steps ***

    How do I know if I am an Order Manager user?
  21. Replies
    5
    Views
    1,541

    ShipRush Server Issue?

    I try to log into my ShipRush program and I get this pop-up (see attached image)
  22. Thread: FedEx down?

    by lisapar
    Replies
    3
    Views
    1,806

    Re: FedEx down?

    FedEx back up. Problem solved
  23. Thread: FedEx down?

    by lisapar
    Replies
    3
    Views
    1,806

    FedEx down?

    I have been trying to print labels for the past 30 min and get this message:

    The FedEx servers are not able to handle requests at the moment. Please try again in a minute or two.

    (FedEx server...
  24. Replies
    1
    Views
    669

    Orders not downloading to ShipRush

    Hello,
    I checked my.ShipRush.com and my webstores are active with no issues, however my current Yahoo store orders did not download to my ShipRush program (and I have clicked on Refresh numerous...
  25. Re: Ebay transactions not synching with Ship Rush

    Thank you. It worked :)
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