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Search Results - ShipRush Support Forums
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Type: Posts; User: SYSOPS

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  1. Re: Question regards to multi shipping account on single ShipRush Account

    Are you storing a detail for the order that you're able to pass to ShipRush to indicate what shipping account the order should be assigned to? If so, what kind of information is it? Once we know that...
  2. Replies
    3
    Views
    68

    Re: USPS notifications

    Case has been opened to remove that setting.

    Thank you,
    SYSOPS
  3. Replies
    9
    Views
    179

    Re: Adding Broker Information in source

    Development reviewed this:

    Currently, there is no way to provide Broker-related data via ActiveX. It will be reviewed to add that to the SDK in the future.

    BrokerCode was a UPS specific item...
  4. Replies
    3
    Views
    68

    Re: USPS notifications

    For postal...the carrier doesn't send shipment notifications. You would need to configure to send via your own SMTP server setup, or set to send via ShipRush Web

    HTH,
    SYSOPS
  5. Replies
    3
    Views
    84

    Re: Shiprush API Integrations

    It appears you're using Custom Post-In

    Reviewing the data provided to our chat support group, your XML data is correct and works properly in testing here. Maybe the reason why you aren't seeing...
  6. Replies
    3
    Views
    84

    Re: Shiprush API Integrations

    What tool are you using from ShipRush for your integration? We would need much more detail to help address what the issue might be.

    Thank you,
    SYSOPS
  7. Re: Printing Fedex International Label and Commercial Invoice

    OK

    Please email to support at shiprush dot com your INTL shipment request you're using. I will need to push this upto development for further review to try and determine the delta

    Thank you,...
  8. Replies
    9
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    179

    Re: Adding Broker Information in source

    Asking development for clarification on this. Case 75502. We will update here when we have more information.

    Thank you,
    SYSOPS
  9. Re: Printing Fedex International Label and Commercial Invoice

    Looking at the raw XML:
    <ContentType>DOCUMENTS</ContentType>

    The above would indicate a documents only shipment. There's also <DocInd></DocInd> element. What value are you passing for this?
    ...
  10. Replies
    9
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    179

    Re: Adding Broker Information in source

    Are you using the ActiveX for desktop or SOAP? The above is from desktop, and is our XML.

    SYSOPS
  11. Re: Printing Fedex International Label and Commercial Invoice

    Shipping to the same address, same INTL values populated, etc? Also not indicating Documents Only in your API call, correct?

    SYSOPS
  12. Replies
    9
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    179

    Re: Adding Broker Information in source

    You could save that shipment example as a ZPK (with the option to save template on the shipping form, click the small ShipRush icon and select that option)

    Then look for the BrokerAddress segment...
  13. Re: Printing Fedex International Label and Commercial Invoice

    For sandbox, you would simply add sandbox to the same URL you use for production:

    Prod:
    https://api.my.shiprush.com/shipmentservice.svc/shipment/

    Sandbox:...
  14. Replies
    9
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    179

    Re: Adding Broker Information in source

    Are you talking about using the SDK for desktop, or Web?

    Thank you,
    SYSOPS
  15. Re: Printing Fedex International Label and Commercial Invoice

    Something isn't configured properly if they are being sent to your production account. And you see them in your production environment as well?

    SYSOPS
  16. Re: Printing Fedex International Label and Commercial Invoice

    OK...I've turned off "test labels" on your ShippingToken

    Try again, and see if we are able to locate the shipment on your account in sandbox. I would also suggest doing the same shipment...
  17. Re: Printing Fedex International Label and Commercial Invoice

    I don't see any shipment xactions on your account (when I check our logging)

    What are the first 4 characters of the ShippingToken you're using in our sandbox environment?

    Thank you,
    SYSOPS
  18. Replies
    1
    Views
    104

    Re: ShipRush integration with SixBit

    We are looking into this. We weren't aware of any changes done by the SixBit folks to cause this. We'll update this post when we have more information.

    Thank you,
    SYSOPS
  19. Thread: OpenCart

    by SYSOPS
    Replies
    1
    Views
    179

    Re: OpenCart

    We have tested our code with v2 of OpenCart and did not find issues. Latest rev we tested on was OpenCart 2.3.0.2

    HTH,
    SYSOPS
  20. Replies
    4
    Views
    265

    Re: API label for ORM-D option?

    SOAP is one of our SDK tools. The suggestion above is the best option to see the hazmat area in the XML to determine the values.

    Or are you using the ShipRush Web API?

    Thank you,
    SYSOPS
  21. Re: Printing Fedex International Label and Commercial Invoice

    1. This isn't a function that is controlled via the API as it's a setting you set on your FedEx account in ShipRush itself. It's under the Customs Forms area under the FedEx account.

    2. If ETD is...
  22. Re: "A package weight is required. Please enter a package weight." error

    This should now be fixed and weight under 1lb should also work via the REST API for non postal shipments

    Thank you,
    SYSOPS
  23. Re: The tracking detail is invalid 1Z5564W40317132554 in the UPS

    I went to UPS to track. It indicates a label has been created.

    Maybe there was a lag in the UPS servers?

    SYSOPS

    2428
  24. Replies
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    2,451

    Re: Zoho CRM intergration

    The URL is the URL you use for custom post-in, nothing different.

    As far as the field name, it's under the package element:
    <InsuranceAmount></InsuranceAmount>

    HTH,
    SYSOPS
  25. Replies
    1
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    161

    Re: Seller Cloud - Integration Question

    The integration is based on the Server ID. If you have multiple companies with the same server ID, all orders under that server will be imported

    HTH,
    SYSOPS
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