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    Intermec PM4i thermal printer

    We recently got a new thermal printer and the installation went well. We were able to use other barcode printing programs and got some really nice labels off this new printer. There is no such...
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    Re: 11.2 SCAN Form

    We are having the same problem. Our system is currently on 11.2.9.9470.
  3. my.shiprush not downloading all ebay awaiting shipment records

    This is getting really annoying. We have these two issues almost daily now for the past week.

    1. We are asked for a shiprush license daily. While we know how to do this, why is this happening? ...
  4. Re: Internation USPS Express label not printing correctly.

    It is the desktop version. We had trouble last week also on the desktop but were able to print it from Endicia.
  5. Re: Internation USPS Express label not printing correctly.

    We can't print from ShipRush. We were able to log onto Endicia last week and get a SCAN form printed. This is no longer possible. We could log in online to Endicia but nothing seems to work beyond...
  6. Re: Internation USPS Express label not printing correctly.

    Thanks for the quick update. We have been having problems printing the SCAN form also. I was able to go the endicia and print it there last week. This is no longer possible. What should we do?
  7. Internation USPS Express label not printing correctly.

    2019

    We started experiencing this problem last week. The USPS International Express Flat Rate envelope shipping label is not printing correctly. See attached. Can you help?
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    Re: NewEgg orders not appearing in ShipRush

    This is what NewEgg sent us:

    ShipRush API Credentials:

    I have the secret key but don't want to include that here. The account should have been set up correctly but no orders are showing.
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    NewEgg orders not appearing in ShipRush

    We configured the NewEgg store sometime ago and everything appeared to be working at the time. We received our first order today on NewEgg but nothing is showing upon ShipRush. What should we do?
  10. Re: Delivery confirm for international first class shipping labels

    It has been almost two weeks and I like to follow up. I just downloaded the latest version of ShipRush but there is still no delivery confirmation to Australia. Has the bug been fixed? If so,...
  11. Re: Delivery confirm for international first class shipping labels

    We shipped two international first class parcels today. The one for Canada had the DELCON symbol on the label. The one for Australia should also have the DELCON symbol but it did not.
  12. Re: Delivery confirm for international first class shipping labels

    Thermal printer
  13. Delivery confirm for international first class shipping labels

    We converted to Endicia recently and noticed an anomaly. We just shipped an international first class parcel to Australia. ShipRush showed a check against delivery confirm but the shipping label...
  14. ShipRush/Endicia - tracking number not saved

    We are used to the tracking number automatically saved so we could paste it in other applications. We just switched over to Endicia and found this is no longer the case. I am not sure why. Can you...
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    ShipRush/Endicia

    We just switched to ShipRush/Endicia today but everything was initial ok. We just uncovered a problem and need a resolution quick. We tried twice but had the same problem. We wanted to add...
  16. Re: Problems with ebay orders with multiple items

    When a customer purchased say 3 items on ebay, there will be four ebay record numbers:

    1008 master record
    1009 item #1
    1010 item #2
    1011 item #3

    We enter 1008 in the search box and the...
  17. Problems with ebay orders with multiple items

    We have been using ShipRush for several years and this is the first time we are seeing these problems. We have had this issue for over a week now so decided to write.

    1. Ebay order, single...
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    Cannot connect to eBay

    Here is a screen shot for the last two days. I cannot connect to my ebay account. I deleted and then add the ebay account back but to no avail. What should I do?
  19. Trouble shipping with USPS first class mail

    Domestic Priority Mail seems to work just fine. I tried to ship several domestic USPS first class parcel and received the following error.

    Stamps.com returned an error: All meters in the...
  20. Why Stamps.com is more expensive than ebay re: Priority padded flat rate envelopes?

    We have been a great customer of ShipRush/stamps.com for several years. We have always been happy with the service. We had trouble recently printing a label for an USPS priority mail padded flat...
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    Re: Problems with Amazon shipping options

    I will reconfigure My.ShipRush and let you know. While I am sure this change was not intentional, I like you to pass on these words back to the developers. We as sellers depend on ShipRush passing...
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    Re: Problems with Amazon shipping options

    The problem here is not service mapping in Shiprush. We know how to do that. We need to use USPS express mail, as an example, for overnight service and Priority Mail for expedited service. The...
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    Problems with Amazon shipping options

    I recently upgraded to the latest version of ShipRush and found a problem. The Amazon orders now come across as either Generic Standard or Generic Express. This is particular problematic for...
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    ShipRush support for sears.com

    We recently opened a store on www.sears.com. I don't see that as a store I could add in ShipRush. Questions:

    1. Is sears.com supported? If so, what do I need to do?
    2. If it is not supported,...
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    Re: Shipping error to an APO address

    I emailed the customer and he said he is stationed in Afghanistan.

    What is click n' ship? I tried using www.usps.com and they recognize the address. However, there is no USPS firt class...
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