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    Re: Unable to Print UPS Labels

    We are seeing a similar issue this morning and are not able to to print UPS labels.
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    Re: Unable to Print UPS Labels

    I received the email this morning regarding this, but it did not work. We replied to that email with the requested screen shots.
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    Re: Unable to Print UPS Labels

    Now it's working on Windows 7 with only TLS 1.2 enabled and set to Windows. I can get rates on first try repeatedly. I am now out of the office and shut down the Windows 10 machine, so I'll have to...
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    Re: Unable to Print UPS Labels

    I confirmed TLS 1.2 was enabled. Changed setting in SR to Windows and could not get it to work at all even after repeated attempts. I also tried the same on a Windows 7 machine with same results.
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    Re: Unable to Print UPS Labels

    I will go back and confirm this, but checked earlier to ensure 1.2 was enabled. Does anything need to be specifically disabled in the SSL/TLS settings for this to work properly?
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    Re: Unable to Print UPS Labels

    Thanks for the information. Since the issue is intermittent (after a lot of attempts, we can eventually get a label or rate), you would think the issue would rest with them.
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    Re: Unable to Print UPS Labels

    Yes, we set it back. What is UPS telling Z-firm is the issue? Something obviously changed on Friday.

    Also, does it affect all of your versions?
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    Re: Unable to Print UPS Labels

    OK, that worked, but now I get this error when trying to get rates:
    Error: Unable to submit transaction to the UPS server. Please check the internet connection or contact your network administrator...
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    Re: Unable to Print UPS Labels

    Thank you. I am not able to update this setting. I receive an error message upon clicking Configure Internet Connection.

    Cannot create file "c:\windows\System32\ZFInetConfig.cpl". Access is...
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    Unable to Print UPS Labels

    We just started receiving this message when trying to print labels. We are on version 11.


    Error: Unable to submit transaction to the UPS server. Please check the internet connection or contact...
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    Re: Unable to print UPS labels

    Something appears to be majorly wrong with the application so I've decided to reinstall it. I selected to first remove it, then reinstalled. The process is hanging. What is the best way to get...
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    Re: Unable to print UPS labels

    I tried disabling both SSL options and just leaving the TLS enabled. That didn't seem to fix anything. I also tried disabling Windows Firewall and that didn't help either.
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    Re: Unable to print UPS labels

    The other PC seems to be working fine (at least printing SurePost labels). The problematic PC can print a few labels and then seems to have trouble again. Everything else appears to be connecting...
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    Re: Unable to print UPS labels

    It seems to be on just the one PC, but haven't tested too many on the other packing station. We have a firewall in place, but it's the same one for our entire network and there have been no changes...
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    Unable to print UPS labels

    I've been inconsistently able to print UPS labels this morning. Here is the message I'm receiving:

    Error: Unable to submit transaction to the UPS server. Please check the internet connection or...
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    Re: SurePost Address Length

    Hello - Can you let me know if this issue has been investigated/resolved?
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    UPS Printing very slow

    Are there issues with either UPS or Z-Firm right now? It's taking an extraordinary amount of time to print labels.

    Thanks,
    Paul
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    Re: SurePost Address Length

    The requested info has been sent.
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    SurePost Address Length

    We have experienced a UPS SurePost issue similar to what is reported in this earlier post:...
  20. Thread: UPS Rate Issue

    by ocpxc02
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    UPS Rate Issue

    We are seeing issues with UPS rates (at least with SurePost) that appear to have begun sometime this morning. It appears that negotiated discounts are not being applied.
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    Re: Couple of Questions - v11

    Just wanted to let you know that it worked fine with StoneEdge (with the exception of SurePost).
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    Re: Couple of Questions - v11

    Thanks. That makes sense. However, I did also notice that SurePost is never listed when viewing available services (even if it is the one originally selected).

    Paul
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    Re: Couple of Questions - v11

    Thanks again. I haven't been able to detect any issues in compatibility with StoneEdge. Although StoneEdge didn't recognize the SurePost service, I was able to develop a workaround for that. Were...
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    Re: Couple of Questions - v11

    Thanks for that information. I installed the latest Shiprush for UPS, but it also appears to have updated the version for FedEx. Is this correct? Is it possible to have v10 for FedEx installed and...
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    Couple of Questions - v11

    We have used the FedEx version for years and are now moving to UPS. I'm in the process of integrating with our software (Stone Edge) and am having a little difficulty.

    1) When previewing the...
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