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Thread: 3 letter provinces error...

  1. #1
    Getting this error on some Australian provinces that are set to 3 characters.... any solutions?

    FedEx server returned: "The length of the destination state or province exceeds the limit of 2 characters.". [crs:840]

    Sorry if this was already covered, a search for Australia didn't turn anything up.

  2. #2

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    SYSOPR is offline
    The workaround is to change the state code to two digits on the SR shipping form.

    What version of SR are you running?
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  3. #3
    ShipRush version : 9.5.0.46730

    I change it and it defaults back to the 3 digit code... if I leave it blank it stays, but then says service isn't available to that address... which is actually possible. I'll play with leaving it blank on some other orders and see if that works.

  4. #4

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    SYSOPR is offline
    Please keep us updated.

    ZF Case 29578
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  5. #5

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    SYSOPR is offline
    The QA team indicates this is resolved, for sure in builds .47541 and up, and likely earlier builds also.
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