Shiprush w/ Prostores

[tommyd]

Hi,
This is a question about using ShipRush with the Prostores platform.

I've had a couple of customers put in shipping to a different address than their billing address. ShipRush always prints the label addressed to billing address.

Am I missing a setting or something? I think I've gone through all of them.

Thanks.

[SYSOPR]

We are checking on this.

ZF Case 30829

[arstewar]

I would also be very curious about this, it's the main thing keeping us from using Shiprush and really gets in the way of automation.

[SYSOPS]

It is still under investigation.

Thank you,
SYSOPS

[SYSOPR]

ZF Case 30829

ShipRush should (as of the last couple of weeks) correctly pull the billing address.

The only open question that we know of relates to the contact name, as it appears ProStores only has a bill-to name, and not a ship-to name.

If you observe otherwise, please let us know!

[arstewar]

Thanks for getting back to me so quickly!
The problem is the address fields default to the Billing Address, and if the Shipping Address is different it needs to be manually entered. Ideally it would automatically pull the shipping address.

[SYSOPS]

This should now be resolved in the current My.SR environment.

SYSOPS