I am fairly new to SR, been using it for about 4 months now. I am desperately trying to create a return for a shipment I sent out to a customer a couple of weeks ago. I have gone through the steps like the help file says to, created the new shipment, clicked the swap button and it shows everything is correct. When I click on ship, I get the following error....
FedEx server returned: "Invalid return shipper e-mail ID". [ship:8518]
I am trying to do an email return label. PLEASE HELP!!! This is driving me NUTS!!!!