UPS gives our company a discounted shipping rate. While the UPS website does give us rates that reflect our discount, ShipRush does not. Is there a way to get ShipRush to pull in the discounted rates?
Looks like you're using ShipRush UPS Basic.
Please refer to this discussion on ABR:
Follow the discussion on Contract Rates
Have Questions? Ask the Z-Firm Knowledge Base: http://www.zfirm.com/support/knowledge_base.asp
UPS has enabled our UPS Rate Code but ShipRush fails to pull in our contract rates. I have double checked that I gave UPS the correct code and have had UPS double check that they activated the correct code. UPS claims that everything is good on their side, but ShipRush is still not using our contract rates. Now what?