I just recently updated shiprush to the latest build because I was having a whitespace error when printing fields with ampersands. This involved removing my older version and following the manual removal instructions published in the knowlege base. Now I have a problem with printing the labels using the Label+Doc Tab (2" or 1/2"). Shiprush returns an error...
"Unable to save label: An invalid character was found in text content."
"Line:60 <text>: UPS Next Day Air Saver Reprint the label from shipping history when problem is fixed."
Re-printing the label from "View shipments" does the same thing. This happens any time I try to ship any service higher then "Ground" for domestic or "Standard" for international. The label prints fine if I use any other label type.
I have been in contact with a rep at Zfirm who helped me with the whitespace issue but have not heard anything new in a few weeks. So far, besides the manual slash and burn, I have tried updating the printer drivers (Eltron/Zebra 2844) with the ones from UPS and from Seagull, but I still get the same error. I am currently using both ShipRush for UPS Pro and ShipRush for Fedex v18.104.22.168564 for ACT!, on a Windows XP Pro SP3 (32 bit) machine with all of the latest updates.