Hello everyone!
First, I must say what a blessing ShipRush is! When we converted to shipping primarily using FedEx, we were concerned because PayPal didn't have an option to add a FedEx account. We thought we'd have to go to FedEx's site every time to make a label and then manually enter the tracking on eBay. When we found ShipRush, it was like hitting the jackpot cause it was everything we wanted in a shipping solution for eCommerce. Thank you zfirm!
Having said that, I just wanted to see if someone could help me with couple issues I came across recently.
First Issue:
I really really like the feature of ShipRush where it allows you to enter a different "Ship From" address for individual web stores. How awesome! Anyways, my issue concerns this specifically. Until recently, all our labels were printing correctly with the labels having their respective "Ship From" address. However now, although the label prints the correct web store name, the from address is always printing as the default address on file with FedEx, regardless of which web store I'm printing for. What's odd is that while the default address is printing, when you actually click on an order to create the shipment (before actually printing), the address there, is the address that is supposed to be printed. But when the label prints, it defaults to the address on the FedEx account.
I'm not sure why this is happening all of a sudden. I did not update nor do anything else with ShipRush. My version by the way is 9.6.0.53113. I would really appreciate the help on this as this is my main concern.
Second Issue (not as important):
I don't normally close a shipping day but I just started to. When I did though, the information on the sheet didn't have much on it. I mainly ship using SmartPost and it seems that all packages sent through SmartPost are not calculated in the package count. Is this normal? Also, I would have thought that a total amount paid for entire day's shipping would be shown on this sheet but it doesn't seem as though there is an area for that.
Very sorry for the long message. I figured I should mention everything in one go.
Thank you very much everyone!
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