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Thread: Unexpected DTD declaration. Line 7, position 3. ? Unexpected DTD declaration. Line 7,

  1. #1
    my shiprush works very good in magento store. but last few days. It always say

    This webstore misbehaved and was disabled. Reason: TooManyFailedJobs.
    Unexpected DTD declaration. Line 7, position 3.
    ? Unexpected DTD declaration. Line 7, position 3.

    please help

    we did not change anything in the store.
    Last edited by zjmmobi; 05-10-2013 at 08:07 PM.
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  2. #2

    Join Date
    Apr 2004
    Posts
    16,547
    SYSOPS is offline
    We are investigating this error. It might have something to do with the language the website is in.

    Please stand by.

    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
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  3. #3

    Join Date
    Apr 2004
    Posts
    16,547
    SYSOPS is offline
    Is this Magento v1.7? It looks like it might be.

    I try to hit this url:
    https://yourwebsite.com/api/soap/?wsdl

    I get this error:
    The requested URL /api/soap/ was not found on this server.

    It looks like it needs index.php as part of the path, which is something we've seen with v1.7 of Magento. Please refer to this kbase article on how to modify one of our php files that is uploaded to your site, ShippingZMagento.php:
    http://www.shiprush.com/knowledge_ba.../srxa-0666.txt

    Once that has been updated, please let us know and we can run a couple more tests.

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
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