How can I ship FedEx ground collect without having my customers account #? I can do it using FedEx Ship Manager.
Should be able to choose Collect from the drop down and process the shipment.
We are working on an update release to ShipRush that resolves this issue (the field is there, but not required).
Please stand by,
If you wish to have the pre-release, please email in contact and company information to support at zfirmllc dot com.
I have installed the pre-release and that has taken care of my account number problem (thank you), but now I get the following error message "FedEx server returned error: Fedex Delivery Signature Options requested is not valid for this shipment (A000)."
The delivery confirmation is set to Deliver without signature.
Please provide us with the shipment type you are doing and any additional information about the shipment that may help us understand why this error is happening.