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Thread: Scan form not generating

  1. #1
    Hi,
    Starting three or four days ago, we have been unable to generate a scan form on my.shiprush. After we click "Close Shipping Day", we receive a message saying: "Close Day successful! No documents were generated." This is happening despite numerous shipment being processed.
    Can anyone help?

    Thanks
    JR

  2. #2

    Join Date
    Apr 2004
    Posts
    16,878
    SYSOPS is offline
    We are chasing this internally, Case 53900. I've added you to the case and will update you when more information is available.

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  3. #3

    Join Date
    Apr 2004
    Posts
    16,878
    SYSOPS is offline
    A fix rolled out over the weekend and this issue should be resolved.

    Please let us know if you find otherwise.

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

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