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Thread: Shipping Notification Email Format

  1. #1
    I use my.shiprush.com and ShipRush Discount Postage for USPS. When I set ShipRush to send the email notification I only have 2 options for the format: Default (Email) and Modern (Email). I would like to include all of the information in the modern template (itemized receipt with tracking number), but the format is terrible - instead of SKU, Description, Qty, Price and Amount being across a row, they are all grouped one on top of the next in the center of the table. Is there any way to alter the format or to choose another template?


  2. #2

    Join Date
    Apr 2004
    SYSOPS is offline
    Not sure why you are seeing the oddity with the modern template. Attached is what the default for that template looks like. I do not see the item info grouped on top of each other.

    You can customize and create your own template. Settings | Templates
    Make a copy of the Modern template and edit to your needs


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  3. #3
    When you describe the bad formatting, can you help us a couple ways?

    -- Tell us what you use to see the bad email (what OS, what app you use to read the email)

    -- Send a screen shot of two things to support@shiprush.com
    ---- the bad/damaged email
    ---- the main ShipRush Web screen , showing orders

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