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Thread: Shipping Notification Email Format

  1. #1
    I use my.shiprush.com and ShipRush Discount Postage for USPS. When I set ShipRush to send the email notification I only have 2 options for the format: Default (Email) and Modern (Email). I would like to include all of the information in the modern template (itemized receipt with tracking number), but the format is terrible - instead of SKU, Description, Qty, Price and Amount being across a row, they are all grouped one on top of the next in the center of the table. Is there any way to alter the format or to choose another template?

    Thanks!

  2. #2

    Join Date
    Apr 2004
    Posts
    16,713
    SYSOPS is online now
    Not sure why you are seeing the oddity with the modern template. Attached is what the default for that template looks like. I do not see the item info grouped on top of each other.

    You can customize and create your own template. Settings | Templates
    Make a copy of the Modern template and edit to your needs

    HTH,
    SYSOPS

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  3. #3
    When you describe the bad formatting, can you help us a couple ways?

    -- Tell us what you use to see the bad email (what OS, what app you use to read the email)

    -- Send a screen shot of two things to support@shiprush.com
    ---- the bad/damaged email
    ---- the main ShipRush Web screen , showing orders

    thanks!
    -----------------------------------
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