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Thread: Problem getting NOTES from paypal

  1. #1
    I know shiprush had this problem in the past that was fixed where it was not importing the notes area of PAYPAL for fedex, Ive noticed since paypal rolled out the new NOTES area in there button and some times shiprush gets the info but many times it does not .. Anything about this ?

  2. #2

    Join Date
    Apr 2004
    Posts
    16,987
    SYSOPS is offline
    Can you expand on this new Notes area from PayPal? A screenshot of these notes that you can populate when you purchase something will help. We will investigate.

    You also mention that the notes do flow in at times, but not other times. When you do see the notes in ShipRush, is there any difference to how the order was created in PayPal, or a different method used?

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

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