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Thread: Address Validation Setting

  1. #1

    Join Date
    Oct 2015
    Location
    St. Louis, MO, USA
    Posts
    40
    No-Mar Chris is offline
    Using ShipRush Order Manager, even with address validation turned off, it still refuses to ship a shipment with an address that won't validate in USPS (even though it's a perfectly valid address).

    Even with validation turned on, there should be an option in the address error pop-up that allows ignoring validation on a per shipment basis.

  2. #2

    Join Date
    Apr 2004
    Posts
    16,102
    SYSOPS is offline
    That is in the works. You can go into settings | shipping settings | ShipRush Discount Postage account and you should have an option there to disable address validation. That is different than the main validation as USPS has much stricter rules than UPS or FedEx.

    SYSOPS
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  3. #3

    Join Date
    Oct 2015
    Location
    St. Louis, MO, USA
    Posts
    40
    No-Mar Chris is offline
    This happens even with validation turned off:
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    I was able to print the label through eBay (which also uses PB) without any problem. I realize that the address failing validation is on USPS, but clearly something in ShipRush is ignoring the validation check box.

    This problem also happens with FedEx Order Manager as well, although as long as I don't touch the address it will ignore validation; but if I make the slightest change it will not process the shipment due to a validation failure.

  4. #4

    Join Date
    Apr 2004
    Posts
    16,102
    SYSOPS is offline
    Sorry, I meant this settings area.

    Name:  8-8-2017 10-53-01 AM.png
Views: 11
Size:  72.8 KB

    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

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