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Thread: UPS: a valid city/state/zip or the street name was not found

  1. #1
    We recently switched from Fedex to UPS Basic and it appears that we have much more kick back from UPS on the addresses. We are using the SDK to create the airbills. When we check it up against the USPS zip code search, they are valid addresses and when we Manually create the airbills in World ship, we can get them. Here are some samples just for today. Do we have to have UPS update their address lists?

    Address2: 12297 BIG TREE RD TRLR 22
    Address3:
    City: WALES
    State: NY
    Zip: 14169

    Address2: 44155 CRAIG DR
    Address3:
    City: THREE RIVERS
    State: CA
    Zip: 93271


    Address2: 358 FIELDSTONE FARM RD
    Address3:
    City: NORTH WILKESBORO
    State: NC
    Zip: 28659

    Address2: 399 S MERIDIAN ST
    Address3:
    City: INDIANAPOLIS
    State: IN
    Zip: 46143

  2. #2

    Join Date
    Apr 2004
    Posts
    16,502
    SYSOPS is offline
    The UPS address validation system that we communicate with for UPS Basic does have issues. What level of validation are you using in ShipRush?

    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  3. #3
    Validate All USA Addresses Prior to Shipment Processing is checked.

  4. #4

    Join Date
    Apr 2004
    Posts
    16,502
    SYSOPS is offline
    Ran a couple tests with the example addresses provided. My findings

    12297 BIG TREE RD TRLR 22
    WALES NY 14169
    ***Should be Wales Center, according to UPS and USPS

    44155 CRAIG DR
    THREE RIVERS CA 93271
    ***UPS system likes this as 3 Rivers (do not ask us why that is)

    358 FIELDSTONE FARM RD
    NORTH WILKESBORO NC 28659
    ***I did not have any issues with this one

    399 S MERIDIAN ST
    INDIANAPOLIS IN 46143
    ***Does not exist according to USPS website

    Please check your email for a suggestion.

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

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