fedex mailview weight errors

[jpdusty]

When we ship a package in Fedex Mailview V2, if the commodity weight is LESS than the total weight, we get a message saying the Commodity weight is greater than the shipment weight. This problem just started happening today.

Thanks,

[jpdusty]

I have attached two screen prints

[SYSOPS]

Sorry for the hassle on this one. We rolled out a fix for a different issue, and introduced this behavior. Case 65251. We are expecting to have this fixed by this evening.

Thank you,
SYSOPS

[jpdusty]

Thanks for letting us know. As of now, the problem is still occurring.

Thanks,

[SYSOPS]

Yes, sorry for the delay. I'm waiting for the fix to roll out today. We will post here once it does.

SYSOPS

[SYSOPSA]

This issue should now be resolved. Please let us know if you experience any further issues.