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Thread: fedex mailview weight errors

  1. #1
    When we ship a package in Fedex Mailview V2, if the commodity weight is LESS than the total weight, we get a message saying the Commodity weight is greater than the shipment weight. This problem just started happening today.

    Thanks,

  2. #2
    I have attached two screen prints

    Name:  shiprushcommodity2.PNG
Views: 39
Size:  144.2 KB
    Name:  shiprushcommodity1.PNG
Views: 37
Size:  136.6 KB

  3. #3

    Join Date
    Apr 2004
    Posts
    16,368
    SYSOPS is offline
    Sorry for the hassle on this one. We rolled out a fix for a different issue, and introduced this behavior. Case 65251. We are expecting to have this fixed by this evening.

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  4. #4
    Thanks for letting us know. As of now, the problem is still occurring.

    Thanks,

  5. #5

    Join Date
    Apr 2004
    Posts
    16,368
    SYSOPS is offline
    Yes, sorry for the delay. I'm waiting for the fix to roll out today. We will post here once it does.

    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  6. #6
    This issue should now be resolved. Please let us know if you experience any further issues.

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