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Thread: International Shipment: How to populate EIN/VAT number on FedEx label

  1. #11
    Thanks for the reply. Does this mean that the current FedEx API doesn't provide a way to populate that field? Or is it just not included in the ShipRush API? If it's not in the ShipRush API, is there any way that we can request that it be added to a future release?

  2. #12

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    It doesn't appear to be an option in the FedEx API we use. We reviewed the current API documentation and even ran a few test shipments with all available fields populated in the request sent to their servers. Nothing populated on the label in that field.

    SYSOPS
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  3. #13
    Let's come at this from a different angle.

    Do you have an example label with these elements populated from fedex.com or another shipping system?

    If you can send us a pic of such a label, esp w a pic of the screen from whatever system sets that value (esp if it is a fedex system), we can research further. (Since our first pass of research didn't get results, this is another approach.)
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  4. #14
    I was able to get this field to populate using the FedEx Ship Manager software. I sent an email to support at shiprush including a picture of the label with the EIN/VAT field populated as well as a screenshot of the Ship Manager screen where I entered the tax ID.

    One thing I didn't notice before is that this field only shows up on the AWB label, which only gets printed if you don't upload the international paperwork electronically to FedEx; this field does not show up on the normal shipping label. But, because we don't upload the international documents electronically in ShipRush, we always get the AWB label printed with out international shipments.

    Let me know if you need any more information.

  5. #15

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    Thank you. The information has been passed along to development.

    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
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