Untitled Document
Page 1 of 2 12 LastLast
Results 1 to 10 of 15

Thread: International Shipment: How to populate EIN/VAT number on FedEx label

  1. #1
    I've been trying to get our customer's Tax ID or VAT number to show up on the FedEx shipping label but have been unsuccessful. (There is a spot for the "EIN/VAT" in the upper right of FedEx labels, but I can't get anything to show up there via ShipRush.)

    We are currently using ShipRush v 11. We normally use the ShipRush SDK for our shipping, and I've tried to populate any fields in the ZFShippingPanel class that might be related to the tax ID's. I've also tried to create a shipment through the ShipRush for FedEx UI and populated the "Tax ID" field in the Export Documents screen. So far, nothing seems to populate that data on the shipping label. Is there any way to pass that information to FedEx?

  2. #2

    Join Date
    Apr 2004
    Posts
    16,418
    SYSOPS is online now
    Can you provide an example label where there's a spot for the EIN\VAT on the label? I ran a couple shipments here, and do not see a spot indicated on the label for that data.

    You can attach here or email it to support at shiprush dot com

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  3. #3
    I've emailed a picture of one of our shipping labels to support at shiprush. The "EIN/VAT:" entry is near the very top of the label, on the right-hand side.

  4. #4

    Join Date
    Apr 2004
    Posts
    16,418
    SYSOPS is online now
    I've opened Case 65370 to investigate this further. We will update on this thread when more information is available.

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  5. #5
    Has there been any update on this? Thanks!

  6. #6

    Join Date
    Apr 2004
    Posts
    16,418
    SYSOPS is online now
    I do not have a fix in place yet for this. I've asked development to see if we can get this completed.

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  7. #7
    OK - thanks. Can you keep this thread updated if you find out that they are not going to fix it or, if they are planning to fix it, when a fix might be available?

  8. #8

    Join Date
    Apr 2004
    Posts
    16,418
    SYSOPS is online now
    I will post an update when I get one on the case.

    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  9. #9
    Sweet - Thanks!

  10. #10

    Join Date
    Apr 2004
    Posts
    16,418
    SYSOPS is online now
    We've reviewed the current API and did not find a solution to populate that field to print on the label.

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •