Untitled Document
Results 1 to 5 of 5

Thread: Error: The scan form was unable to print

  1. #1
    Hi. I'm using shiprush desktop v12 for USPS. Today I got error message once I try to print the scan form.
    "My.SR Shipping returned an error: . Unable to manifest any USPS shipments, none matched the provided 'reference'."

    Please help.

  2. #2

    Join Date
    Apr 2004
    Posts
    16,500
    SYSOPS is offline
    We are aware of the message. Case 66752

    Please log into My.ShipRush.com and go to the Feed section (on the left). You can see the first attempt at the SCAN form there, and clicking reprint should provide you with the document needed.

    Thank you,
    SYSOPS
    Last edited by SYSOPS; 06-26-2018 at 01:58 PM.
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  3. #3
    I hope it is fixed soon. This solution is not very helpful when Ship Rush refuses to print as one is walking out the door to get to the PO before closing. There is no time to log in and manually print the scan form.

  4. #4
    Still getting the following message when I try and print a scan form.

    My.SR Shipping returned an error: . Unable to manifest any USPS shipments, none matched the provided 'reference'.

  5. #5
    Thank you for the workaround.

    I'm getting the same error on Desktop.

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •