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Thread: Strange Error on Address Validation

  1. #1
    Some addresses that get sent to the web api for verification come back as failed with the message "Address lines were modified by Automatic address validation".
    I get that it adjusted the address, but why does it report as failing verification since the corrected address should be returned.
    Is there something more to this or is it a "false-positive" failure?
    Should I make this failure an exception to treat it as a success?
    Since it's flagged as a failure, does it still return the adjusted address?

    Thank you.

  2. #2
    This is also happening within my.shiprush.com

    It will successfully Rate the address, but will not ship.

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  3. #3

    Join Date
    Apr 2004
    Posts
    16,499
    SYSOPS is offline
    Asking development about the API question. Case 67279. We will update when information is available.

    As far as rating vs shipping and address validation:
    - The validation rule does not apply during rating. It uses the from and to zipcode to calculate the rate in that scenario

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

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