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Thread: USPS lables showing barcodes onmly

  1. #1

    Join Date
    Jun 2007
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    California
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    dgangstee is offline
    I tried printing some USPS labels today and all I get out of the Zebra printer are labels that have nothing but barcodes on them, no text. I get the 1D delivery confirmation barcode and a 2D postage barcode and no text. See the attachment.
    Attached Images

  2. #2

    Join Date
    Apr 2004
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    16,467
    SYSOPS is offline
    We are aware of the issue and have opened Case 67199 for further investigation.

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  3. #3

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    dgangstee is offline
    I’m hoping that you find an answer soon because I cannot ship via Usps until it?s fixed.

  4. #4

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    SYSOPS is offline
    We do not see the issue at a code level, and for some users, printing to a different Zebra printer created a working label.

    Have you looked at upgrading your firmware?
    https://www.zfirm.com/Knowledge_Base.../SRXA-0746.txt

    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  5. #5

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    dgangstee is offline
    I updated the firmware and now the printer is flashing red/green and won?t print anything.

  6. #6

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    Apr 2004
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    SYSOPS is offline
    You may want to contact Zebra or the supplier of the printer (if from a carrier) to see about reloading the firmware or swapping the printer.

    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  7. #7

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    Jun 2007
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    dgangstee is offline
    Thanks a lot.

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