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Thread: FedEx Alternate Return Address NAME

  1. #1
    We are going to start using FedEx Alternate Return Address. The problem we have is there is no naming feature for each alternative return (AR) address we use.
    We are one company, drop shipping for several other companies. When you create a new profile and save it. Then generate a shipment, the pull-down option in the FROM field always references the Company name as entered as the Physical Ship (PS) from the profile.
    For example, Profile address #1: PS: Z-Firm AR: Wal-Mart; Profile address #2: PS: Z-Firm AR: Target
    From the create a label page, there are two return shipping address but both have "Z-Firm"
    We would like to see another field added to the Profile page where we can "Save address as:" Where we can then add "Wal-Mart", "Target" etc.

  2. #2

    Join Date
    Apr 2004
    Posts
    16,466
    SYSOPS is offline
    Is this web or desktop version of ShipRush?

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  3. #3
    Desktop v12
    Last edited by jjobin@hotmail.com; 08-14-2018 at 04:33 AM.
    Reply With Quote

  4. #4

    Join Date
    Apr 2004
    Posts
    16,466
    SYSOPS is offline
    I'm trying to follow along, but I don't want to miss a step or issue here. You mention return addresses as well. Are you doing return shipments?

    The best next step is to do up some screenshots and send them into support at shiprush dot com pointing out the specific areas. We will create a case based on that information.

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

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