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Thread: ERROR: Invalid email or password.

  1. #1
    Have not been able to login for the past 48 hours. Error message states: Invalid email or password.

    Is this a system-wide issue?

  2. #2

    Join Date
    Apr 2004
    Posts
    16,531
    SYSOPS is offline
    We have implemented a password expiration element in ShipRush. Please use the Forgot Password link to reset and update your password.

    A newsletter was sent out to notify users of this change. Apologies if you did not get that notification.

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  3. #3
    I changed the password, now I cannot connect to the printer, ran the tool box and printed a test label from the desktop
    help

  4. #4

    Join Date
    Apr 2004
    Posts
    16,531
    SYSOPS is offline
    Please be sure to log out of the toolkit and log back in, with the updated password.

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

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