Zoho CRM intergration

[dmrz]

I have 2 query related to shiprush to zoho:

1. In shiprush From zoho:

1.) How we add more package in Existing order through custom post In api.
2.) when package is delivered in shiprush how we get their response in my system.

[SYSOPS]

1.) How we add more package in Existing order through custom post In api.

Existing order that's already in ShipRush? Custom post in will not edit an existing order. It would need to be included at the time you post in the order information. If order already exists, you would have to use the Add Package function in the UI

2.) when package is delivered in shiprush how we get their response in my system.

You would include a postback URL command with the data sent during post in. The element is called <PostbackUrl></PostbackUrl>

HTH,
SYSOPS

[dmrz]

Question:

We create Sales Order in zoho and then create Package in zoho and it reflect in shiprush but when we divide package in 2 we not able to get response of 2nd package and not able to push that package in zoho .So please help us on this to make it workable.

[SYSOPS]

We create Sales Order in zoho and then create Package in zoho and it reflect in shiprush but when we divide package in 2 we not able to get response of 2nd package and not able to push that package in zoho .So please help us on this to make it workable.

Can you clarify what you mean by divide package in 2? Are you processing as an MPS shipment (multi-parcel shipment) or doing a second shipment after the fact?

Thank you,
SYSOPS

[dmrz]

Multi parcel Shipment

[SYSOPS]

If doing a true MPS shipment, both packages should be in the response sent back to the postback URL. Have you reviewed the entire content of the postback payload?

Thank you,
SYSOPS

[dmrz]

Thanks for getting back to us. Looks like I found the info. I have yet another query though. The API comes back with the Carrier code as 0 or 1, could you please share the code reference list mapped with the respective shipment company?

[SYSOPS]

Email has been sent. That contains a link to our docs for Customer Webstore post-in. Go to the XSD folder and review the MyShipRushService.xsd file. First section is the TCarrierType values. That should answer the above.

Thank you,
SYSOPS