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Thread: Zoho CRM intergration

  1. #1
    Do you guys integrate with Zoho?

    If not, do you have a REST API I can use to write my own plugin?

  2. #2

    Join Date
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    SYSOPS is offline
    We currently do not have a direct integration with Zoho.

    We do have a REST API. Please send an email to sales@shiprush.com and ask for details.

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
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  3. #3
    Hi Team
    I am trying to configure the Zoho with Shiprush, and I am not able to receive the information from Shiprush However I am able to post the same. Please help. I have gone through the suggested document and followed the 2.6 module as well. Please help.

  4. #4

    Join Date
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    SYSOPS is offline
    Sorry but I do not follow the issue. Are you using our REST API? Details required to be able to assist any further.

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
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  5. #5
    We are using Zoho and want to Integrate the same with Shiprush.
    Scenario is :
    The order number gets generated in Zoho and that information is sent to Shiprush to create a waybill/tracking information (This part is working fine)
    However, The next step is for Shiprush to share that tracking number/waybill/updated status with Zoho; This Part is not working. We connected with Ben from Sales Team and went through the suggested documentation. Specially 2.6 Module from doc
    When we tried that, it didnt work. So much So, that we have a video showing us being able to post content to Shiprush and getting nothing back in revert. Please check that as well.
    Video Link: https://zdrive.li/QEb
    Please help!
    Last edited by SYSOPS; 06-05-2019 at 09:44 AM.
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  6. #6

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    SYSOPS is offline
    OK...so the postback is the issue.

    Have you tested with free postback tools, to see if baseline you see it working? Like https://requestbin.com/ or https://postb.in/

    Please also note, your video requires login creds to see.

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
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  7. #7
    Just entering any name, phone and email address will let you through to the video.

  8. #8

    Join Date
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    SYSOPS is offline
    We get an error trying to post back to your particular URL:

    Unable to update shipping info: Unable to POST 'http://demo.signitydemo.in/zohocrm/ship.php/123456'. The remote server returned an error: (500) Internal Server Error. . Job 56969033-7f70-4947-8a01-aa630134ef43 failed.
    ShipRush.BusinessLayer.MerchantException: Unable to update shipping info: Unable to POST 'http://demo.signitydemo.in/zohocrm/ship.php/123456'. The remote server returned an error: (500) Internal Server Error.

    Can you post to that URL through Fiddler? I cannot post XML encoded data to that URL. This works if you use an example post in tool. For example, I setup requestbin and I see the postback jobs for shipments in my testing environment.

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
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  9. #9
    Shiprushtest.txt

    We have used "https://enisagshel51.x.pipedream.net" postbin url with xml data please find attachment for more information.

    It create a order in shiprush but didn't get any response in this url.

    Name:  Screenshot_8.png
Views: 16
Size:  105.7 KB

    How can we get the Order from shiprush through APIs. we didn't see any thing about getting data from shiprush.
    ZFDEVPUB-CustomWebStoreIntegrationPoints-HookShipRushWebtoYourSite,StoreorApp-030417-1847-34.pdf

  10. #10

    Join Date
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    SYSOPS is offline
    We have used "https://enisagshel51.x.pipedream.net" postbin url with xml data please find attachment for more information.
    It create a order in shiprush but didn't get any response in this url.
    Quick question......have you actually created a shipment on this order, after it's been pushed to ShipRush? I don't see any shipping accounts on your user login, so I do not think you're doing the entire transaction. After the order is created in ShipRush, you have to ship it for it to post out shipment information. Simply setting an order as "shipped" as the status in ShipRush will not trigger any postback event.

    How can we get the Order from shiprush through APIs. we didn't see any thing about getting data from shiprush.
    To get data from ShipRush, you will need to use the APIs. Please contact our Sales Group for more information on that.

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

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