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Thread: Magento 2, not sending out the shipment notification

  1. #1
    Using the desktop app. When a order is processed no shipment notification is sent but it does post the information to magento and stores the tracking info there.
    Thank you
    Shane

  2. #2

    Join Date
    Apr 2004
    Posts
    16,601
    SYSOPS is online now
    Are you trying to trigger the Magento email notification?

    If so, have you enabled it in ShippingZSettings.php in the Magento section? There are two possible emails that can be triggered.

    HTH,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  3. #3
    Quote Originally Posted by SYSOPS View Post
    Are you trying to trigger the Magento email notification?

    If so, have you enabled it in ShippingZSettings.php in the Magento section? There are two possible emails that can be triggered.

    HTH,
    SYSOPS
    That was it! thanks!

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